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Kenico Solutions & Services PVT Ltd is a call center outsourcing provider offering voice and non-voice services including collections, sales, customer service, and shipping and logistics. The company serves clients in healthcare, banking, logistics, and telecom from offices in Mumbai, India and Plymouth, USA.
Kenico Solutions & Services PVT Ltd is a call center outsourcing provider founded in 2019, with headquarters in Plymouth, Michigan, USA, and an additional office in Mumbai, India. The company positions itself as a one-stop shop for voice and non-voice outsourcing requirements.
The agency employs fewer than 49 people and works with a minimum project budget under $1,000, with hourly rates available on inquiry. Kenico states it uses state-of-the-art infrastructure, including e-CRM and video monitoring platforms, to handle projects of varying complexity.
Services span collections, sales, customer service, and shipping and logistics, delivered through trained call center agents for both inbound and outbound operations. The company serves clients worldwide across healthcare, banking, logistics, and telecom industries.
On DesignRush, Kenico Solutions holds a 4.6 rating from three reviews. Clients praised the team for secure, scalable, and cost-effective solutions, exceptional attention to detail, and competence in data management, with reviewers highlighting reliability, accountability, and service quality.
The company positions itself as an extension of its clients' brands, allowing businesses to focus on core operations and growth while Kenico manages calling and customer care needs.
Services
- Call Centers
- Collections
- Sales
- Customer Service
- Shipping and Logistics
Industries Served
Team Size
Pros
- Clients praise the team for attention to detail, accountability, and service quality
- Reviewers describe Kenico as technologically advanced, proactive, and competent