Mystrika
JourneyTeam is a US-based Microsoft solutions partner founded in 1993, with more than 30 years of experience in Dynamics 365, Microsoft 365, Power Platform, Azure, AI/Copilot, and Microsoft security technologies. The agency supports implementation, analytics, AI, system integration, and managed services through a structured Proven Process and Sherpa Program. JourneyTeam has all Microsoft Solution Partner designations, multiple Advanced Specializations, and five Microsoft Partner of the Year awards.
JourneyTeam is a privately owned, US-based Microsoft solutions partner headquartered in Draper, Utah, and founded in 1993. The agency reports more than 30 years of experience and lists a team of 100-249 employees, a minimum budget of $10,000-$25,000, and an average hourly rate of $300.
The agency works with Dynamics 365, Microsoft 365, Power Platform, Azure, AI/Copilot, and Microsoft security technologies. Its listed services include cloud consulting, ERP and CRM consulting, AI development, big data analytics, cybersecurity, ECM consulting, mobile app development, software development, and managed services.
JourneyTeam describes its delivery model as a Proven Process focused on customer goals, success measures, and steady, transparent increments. Its Sherpa Program provides guided, cohort-based support intended to help teams learn and deploy Microsoft solutions without the cost or complexity of traditional implementations.
The profile lists expertise in AI application development, automation, consulting, agentic AI, chatbots, conversational AI, robotics process automation, Power BI, data governance, Microsoft Dynamics CRM, Azure, SharePoint, identity and access management, HIPAA compliance, Business Central, Microsoft Office 365, application modernization, SaaS development, software maintenance, and disaster recovery. Its client types include small businesses, medium businesses, and enterprise or corporate organizations across industries such as manufacturing, nonprofits, finance, education, transportation and logistics, agriculture, and energy and mining.
JourneyTeam's portfolio includes Business Central modernization for The Trade Group, an Azure Data Lake and Power BI transformation for R.S. Hughes, Microsoft 365 migration and security transformation for Huish Outdoors, SharePoint intranet modernization for MSA Professional Services, and Dynamics 365 CRM or ERP implementations for Palmer-Donavin, Protech Automotive, Smarter Furnishings, and MaxxForce. A project for Intermountain Express is described as delivering a 75% cost reduction and real-time logistics visibility.
The profile lists a 4.0 Google rating from 32 reviews. The supplied Google review excerpts contain positive comments about the agency's technology mission but also complaints about support access, license changes, unresolved issues, and delivered work that did not function as expected. JourneyTeam lists five Microsoft Partner of the Year awards and multiple Microsoft specialist designations, including Business Central, Nonprofits, Azure data warehouse migration, analytics, identity and access management, and low-code application development.
Services
- Cloud Consulting
- ERP Consulting
- CRM Consulting
- AI Development
- Big Data Analytics
- Cybersecurity
- ECM Consulting
- Mobile App Development
- Software Development
- Managed Services
Industries Served
Team Size
Pros
- More than 30 years of Microsoft solutions experience
- All Microsoft Solution Partner designations and multiple Advanced Specializations
- Five Microsoft Partner of the Year awards
- Structured Proven Process and cohort-based Sherpa Program
- Broad expertise across Microsoft cloud, AI, analytics, security, CRM, ERP, and managed services
Cons
- Several Google reviewers reported difficulty reaching support, unresolved issues, or problems with licensing and delivered work
Client Review Analysis
Google reviews show mixed sentiment, with a listed 4.0 rating from 32 reviews alongside multiple critical reviews about support access, licensing changes, unresolved issues, and project functionality.