IT3TEK provides outsourced IT and cybersecurity monitoring and protections. The company resolves approximately 98% of help desk issues in under two hours. It offers data solutions hosted in the cloud or on premises.
IT3TEK is an IT services and cybersecurity company founded in 2016 and headquartered in Glen Allen, Virginia. The company employs between 50 and 99 people and serves clients across government, finance, health care, public administration, and real estate sectors. IT3TEK focuses on outsourced IT support, cybersecurity monitoring, and data solutions.
The company reports over 60 years of combined expertise in IT outsourcing and cybersecurity. IT3TEK uses remote monitoring to provide real-time, proactive oversight of client systems. The company resolves approximately 98% of help desk issues in under two hours, with most issues cleared in minutes. IT3TEK also offers a free network audit to prospective clients.
IT3TEK's services include IT services, cybersecurity, staff augmentation, cloud consulting, HR outsourcing, and call centers. Areas of expertise include healthcare call centers, penetration testing, IT staffing, IT outsourcing, and Microsoft Office 365. The company provides data solutions that can be hosted in the cloud or on premises.
The agency works primarily with small and medium businesses. Its client list includes JRAD, Toys for Tots, and Mary Washington Hospital. IT3TEK's portfolio includes projects such as CMMC readiness, managed cybersecurity protections, unified communications, managed IT services, and cyber protections.
Key team members include Thomas O'Brien (Senior System Engineer/Manager with over 25 years of experience), David Back (Senior Network Engineer with 25 years of experience), and Chris O'Brien (IT Specialist/System Engineer with cybersecurity knowledge from a Virginia university). The company maintains a proactive approach to data security and threat management.
Services
- IT Services
- Cybersecurity
- Staff Augmentation
- Cloud Consulting
- HR Outsourcing
- Call Centers
Industries Served
Team Size
Pros
- Resolves approximately 98% of help desk issues in under two hours
- Offers a free network audit