Inbox Stars

Inbox Stars is a DTC retention and CRM marketing agency based in Boston, founded in 2021. The agency serves high-growth brands that prioritize real-time collaboration and measurable results, with strategies aimed at growing customer lifetime value and increasing client ROI. Inbox Stars tailors marketing plans to each brand's requirements to support success in a competitive marketplace.

The agency operates with fewer than 49 employees and an average hourly rate of $149, with a minimum engagement budget of $1,000 to $10,000. Its US-based team is headquartered at 200 Berkeley Street in Boston, Massachusetts, and offers real-time support to clients through Slack for quick responses and close collaboration.

Inbox Stars specializes in email marketing and CRM consulting. Its creative directors deliver campaigns that incorporate interactive elements, GIFs, and infographics to stand out against competitors, and the agency builds high-converting automated email flows designed to elevate engagement and drive sustainable growth. The team also provides data-driven results through robust dashboards and real-time insights for tracking performance and optimizing campaigns.

The agency serves both small startups and established enterprises across the e-commerce space, and reports scaling client brands from under 1,000 subscribers to over 1 million. Notable clients include Riot Games, Peri, Truewerk, and CityRow, with Evertable, FLVC, and TRUEWERK also listed on the profile.

Inbox Stars holds a 5.0 Google rating based on a single review from July 2025 by Kevin Bourne, which describes mostly good experiences and highlights helpful support from Kirby and Zach. The profile is currently unclaimed on DesignRush.