Mystrika
Digital transformation services agency focused on customer experience technology, founded in 1998. Employs more than 25,000 CX and technology specialists across 31 global delivery centers serving 90 marquee clients. Provides data analytics, intelligent automation, and DevOps consulting.
IGT Solutions is a digital transformation services agency focused on customer experience technology. Founded in 1998, the firm employs more than 25,000 CX and technology specialists across 31 global delivery centers in Asia, Europe, the Middle East, and the Americas, serving 90 marquee clients worldwide. Its TechBud.AI platform is cited as an example of its work in rapid innovation, automation, and personalization.
Commercial details include a team of 1,000 or more employees, a minimum project budget of $50,000, and an average hourly rate of $149. The agency is headquartered at Plot 49, Echelon, Gurgaon, 122001, India.
IGT Solutions provides digital customer experience consulting, data analytics, intelligent automation, CX transformation, digital engineering, and DevOps consulting. Its holistic approach combines human intelligence with digital capabilities to manage end-to-end CX journeys.
The agency has a strategic presence in travel, retail, gaming, and fintech, and its client list also spans manufacturing and B2C sectors.
On Google, IGT Solutions holds a 3.6 out of 5 rating from 109 reviews. Published reviews largely criticize transportation, management commitments, incentive deductions, and safety, while some reviewers praise the campus, cafeteria, and travel-domain skill development.
The profile highlights TechBud.AI as a flagship platform and notes 90 marquee clients as evidence of delivery at scale, though no specific portfolio case studies are published.
Services
- Digital Customer Experience (CX) Consulting
- Data Analytics
- Intelligent Automation
- CX Transformation
- Digital Engineering
- Development Operations (DevOps) Consulting
- Big Data Analytics
Industries Served
Team Size
Pros
- Employs more than 25,000 specialists across 31 global delivery centers serving 90 marquee clients
- TechBud.AI platform supports automation and personalization across customer experience journeys
Cons
- Employee Google reviews cite problems with transportation, management commitments, incentive deductions, and safety
- One candidate reported a revoked job offer after the induction process
Client Review Analysis
Google rating of 3.6 out of 5 from 109 reviews; published reviews mostly criticize transportation, management, incentives, and safety, while a few praise the campus, cafeteria, and travel-domain skill development.