HiredSupport is a customer service outsourcing and BPO company founded in 2016. It collaborates with enterprises across diverse sectors including SaaS and brick-and-mortar businesses. The agency aims to reduce overheads and elevate customer support avenues.
HiredSupport is a customer service outsourcing and BPO company founded in 2016. The agency positions itself as a trailblazer in the outsourced customer support realm, collaborating with enterprises globally across diverse sectors from prominent SaaS giants to traditional brick-and-mortar establishments. HiredSupport aims to reduce overheads and elevate customer support avenues for its clients.
The agency is headquartered at 10500 Civic Center Drive, Rancho Cucamonga, California, United States. It operates with a team of under 49 employees and offers a minimum budget under $1,000, with hourly rates available upon inquiry. HiredSupport was founded in 2016 and is led by President and Founder Joel Wolfe, who has been with the company since 2017.
HiredSupport's services include customer support, BPO, call centers, and phone answering services. The agency's areas of expertise cover BPO expertise (back office outsourcing), back office outsourcing expertise (claims processing), and call center expertise (appointment setting, healthcare call centers, outbound, and telemarketing). These services are designed to support a wide range of client needs.
The agency serves industries such as automotive, finance, real estate, health care, and corporate services. HiredSupport works with a variety of client types, including startups, small businesses, medium businesses, and enterprise/corporate clients. This broad client base demonstrates the agency's ability to adapt its services to different business sizes and sectors.
HiredSupport's portfolio includes customer support projects for clients such as OCG, WOWCube, and HealthyStuff. The agency has also worked with clients like Online Cycling Gear, Fixd App, Private Tunnel VPN, CoinTree, and Make Up Eraser. These projects showcase the agency's experience in delivering outsourced customer support solutions.
The agency has received press mentions, including a feature in Business Insider discussing Pakistan as a new outsourcing hub, as reported by HiredSupport's President Joel Wolfe. While no Google reviews are available on the profile, the agency's long-standing presence since 2016 and its diverse client portfolio indicate a track record of serving businesses across multiple industries.
Services
- Customer Support
- BPO
- Call Centers
- Phone Answering Services
Industries Served
Team Size
Pros
- Established in 2016 with a pioneering approach to outsourced customer support
- Works with global enterprises across SaaS and brick-and-mortar sectors
- Offers a comprehensive suite of services including BPO, call centers, and phone answering