Mystrika
Hire Live Support Inc is an online platform connecting businesses with live support professionals. The company specializes in back office, call centers, IT/tech support, web development, social media management, content writing, graphic design, and video/animation. Founded in 2009, it serves startups to enterprise clients with a team of 250-499 employees.
Hire Live Support Inc is an online platform that connects businesses with live support professionals. Founded in 2009, the company has grown to employ between 250 and 499 people. The agency operates from headquarters in Cerritos, California, with additional offices in the United Kingdom and Pakistan.
The company offers a wide range of services including call centers, BPO, web design, web development, SEO, and phone answering services. Areas of expertise cover back office outsourcing, CMS platforms (WordPress), call center operations (B2B, healthcare, inbound, outbound), after-hours phone answering, and SEO outsourcing. Hire Live Support Inc provides virtual assistant and finance/accounting support as part of its back office capabilities.
Hire Live Support Inc serves clients across health care, consumer goods, design, eCommerce, wellness and fitness, and finance industries. The agency works with startups, small businesses, medium businesses, and enterprise or corporate clients. Notable clients include Goggles4u, Savers, Hyperanimation, and Eyeglasses.pk.
The agency has a Google rating of 3.0 from two reviews. One client praised the agency for exceptional service, professionalism, and reliability over a two-year partnership. Another reviewer criticized the agency for sending unsolicited sales pitches to job applicants.
Portfolio projects include website administration and performance optimization for Googles4u ($20K-$100K, 60 months), customer experience and helpdesk solutions ($20K-$100K, 51 months), virtual assistance and operations support for Menio Global ($5K-$20K, 13 months), and custom-coded responsive website development for NexaLumo Dynamics (under $5K, 3 months). Other projects span multilingual customer service, SEO optimization, branding and logo design, and banner creation.
Services
- Call Centers
- BPO
- Web Design
- Web Development
- SEO
- Phone Answering Services
Industries Served
Team Size
Pros
- Handpicked live support professionals with strong communication skills
- 24/7 multilingual support coverage
- Proven reliability and accountability as per client reviews
Cons
- Some negative feedback about unsolicited sales pitches to job applicants
Client Review Analysis
Mixed reviews: one client praises exceptional service and reliability, another criticizes unsolicited sales pitches to job applicants.