Highpower

Highpower is a near-shore call center and BPO provider founded in 2017. The agency operates a bilingual, performance-driven call center in Tijuana, Mexico, minutes from the U.S. border. Its headquarters are located in Sherman Oaks, Los Angeles, California, with an additional office in Cincinnati, Ohio.

The agency employs under 49 professionals and does not publicly disclose minimum budgets or hourly rates, requiring potential clients to inquire for pricing details. Highpower describes its work environment as corporate-structured and professional, emphasizing performance goals and a second-to-none call center operation.

Highpower's core services include call center solutions and business process outsourcing (BPO). Within these areas, the agency specializes in telemarketing and back office outsourcing. The agency serves clients primarily in the corporate services industry, though its client portfolio also includes finance and healthcare sectors.

The agency targets small and medium businesses, offering customized call center solutions. Highpower positions itself as a near-shore alternative, leveraging its Tijuana location to provide bilingual support and proximity to the U.S. market.

Highpower holds a 5.0 Google rating based on two reviews. Clients report significant business growth—one client noted a 70% increase—and praise the agency's high-quality call service, competitive pricing, and consistent results. The reviews highlight improvements in both customer service and sales performance.

The agency's profile includes photos of its facility and team, though no detailed portfolio or case studies are provided. Highpower's client list includes companies in finance, corporate services, and healthcare, but specific names are not disclosed on the DesignRush profile.