Highland is an award-winning innovation firm that researches, designs, and builds digital products and experiences. Founded in 1999, the team has launched nearly 300 digital products. They serve customer-centric companies and mission-driven organizations.
Highland is an award-winning innovation firm based in Chicago, Illinois, founded in 1999. The company researches, designs, and builds digital products and experiences for customer-centric companies and mission-driven organizations. With a team of under 49 employees, Highland has launched nearly 300 digital products over 25 years.
The firm operates with a minimum project budget of $10,000 to $25,000 and an average hourly rate of $200 per hour. Highland's team includes designers, developers, researchers, and strategists who help organizations turn uncertainties into growth opportunities.
Highland offers a broad range of services including UI/UX design, product design, digital strategy, software development, web design, business consulting, market research, and AI development. Areas of expertise span AI (generative and industry-specific), branding, business consulting, custom frameworks (React, Vue, Laravel), mobile app development, IoT, low-code platforms like Webflow, and no-code platforms like Creatio. The firm also provides outsourcing expertise for nearshore and Eastern European markets.
The agency serves diverse industries such as manufacturing, education, finance, healthcare, nonprofit, government, agriculture, and corporate services. Client types range from startups to enterprise corporations. Notable clients include Northern Trust, Make-A-Wish Foundation, Thrivent Financial, Harvard University, and Dow Chemical.
Highland holds a 4.3 out of 5.0 Google rating based on 12 reviews. Clients consistently praise the team's proactive, thoughtful, and responsive approach, as well as their deep understanding of customer needs. Google reviewers describe the team as "expert problem solvers" and highlight their consistent core values of transparency, curiosity, and care.
The portfolio includes projects such as an AI-driven wellness platform that led to a $60M IPO, a digital strategy for Make-A-Wish Foundation, an interactive learning product, and a SaaS product transformation. Project budgets range from $20,000 to over $1 million, with timelines from one month to twelve months.
Services
- UI/UX Design
- Product Design
- Digital Services
- Digital Strategy
- Business Consulting
- Web Design
- Market Research
- AI Development
- Software Development
- Web Development
Industries Served
Team Size
Pros
- Proactive, thoughtful, responsive, and flexible approach to client projects
- Deep understanding of customer needs and pain points
- Expert problem solvers with consistent core values
Client Review Analysis
Positive feedback highlighting professionalism, expertise, and core values.