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Helpside simplifies payroll, employee benefits, human resources, and risk management for small business leaders. The agency also offers call center and collection services. Founded in 2005, it serves clients across multiple industries.
Helpside is a professional employer organization (PEO) and HR outsourcing firm founded in 2005. The agency focuses on simplifying payroll, employee benefits, human resources, personnel administration, risk management, workers' compensation, and employee safety for small business leaders. Helpside also provides call center and collection services, positioning itself as a comprehensive partner for business operations.
The agency is headquartered in Lindon, Utah, with an additional office in Gilbert, Arizona. Helpside employs between 50 and 99 people and has a minimum project budget under $1,000. The average hourly rate is available upon inquiry. The company's philosophy is that "Business is personnel," emphasizing the importance of supporting employees to drive business success.
Helpside's service offerings include call centers and accounting. Within accounting, the agency specializes in bookkeeping and payroll. In call center expertise, Helpside focuses on collections. These services are designed to help small business leaders save time and money while improving employee satisfaction and ROI.
The agency serves a range of small business clients across various industries. Notable clients include MetaStock, Bottega, and Absolute Air. Helpside's approach is to provide integrated support that covers both back-office administration and customer-facing call center operations.
Google reviews for Helpside are mixed. Some clients praise the agency for helpful HR and payroll support, friendly and professional service, and safety training including forklift certification. Other reviewers express frustration with the difficulty of obtaining employer-supplemented healthcare due to inflexible full-time hour requirements and poor health insurance options. The overall Google rating is 4.6 out of 5 from 246 reviews.
Helpside's portfolio and results are not detailed on the DesignRush profile, but the agency's long tenure since 2005 and client list suggest established relationships with small business leaders. The agency maintains an active social media presence on Facebook, Twitter, LinkedIn, and Instagram.
Services
- Call Centers
- Accounting
Industries Served
Team Size
Pros
- Helpful HR and payroll support
- Friendly and professional service
- Provides safety training and forklift certification
Cons
- Some clients report difficulty obtaining employer-supplemented healthcare due to inflexible full-time hour requirements
Client Review Analysis
Mixed Google reviews; some clients praise helpful HR and payroll, while others criticize health insurance access and inflexible policies.