Harte Hanks

Harte Hanks is a global customer experience company headquartered in Chelmsford, Massachusetts. Founded in 1923, the company has over 100 years of experience in helping brands connect with customers. With over 1,000 employees, it is one of the larger agencies in the space.

The company specializes in deeply personalized omnichannel marketing programs designed to engage and motivate target audiences at the right moments. Its services also include customer care that transforms negative experiences into positive outcomes, as well as fulfillment and logistics capabilities that efficiently deliver products to customers. Harte Hanks describes itself as relentlessly dedicated to removing friction and creating enduring connections between businesses and their customers.

In terms of expertise, Harte Hanks offers email marketing services with a focus on B2B email marketing. The company serves clients across marketing, B2B, and B2C industries. Its average client tenure is 12 years, and its average employee tenure is 10 years, indicating strong long-term relationships and a stable workforce.

Harte Hanks is listed on DesignRush under the email marketing category. No Google reviews are available on the profile, and pricing is provided upon request. The company maintains a strong social media presence across Facebook, LinkedIn, Instagram, and YouTube.

The portfolio includes case studies and video content highlighting its customer experience approach. Harte Hanks has a proven track record of navigating both the B2B and B2C marketing landscape for its clients, demonstrating deep industry knowledge and commitment to partner success.