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GTS Translation Services

BPO & Outsourced Support Miami Beach, Florida, United States
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GTS Translation Services is a global provider of professional language solutions with over 20 years of experience. They specialize in translation of legal, medical, technical, and business documents in over 100 languages. The agency serves Fortune 500 companies, startups, government agencies, and academic institutions.

GTS Translation Services is a global provider of professional language solutions headquartered in Miami Beach, Florida. Founded in 2002, the agency has over 20 years of experience in translating legal, medical, technical, and business documents across more than 100 languages. It serves a diverse client base including Fortune 500 companies, startups, government agencies, and academic institutions.

The agency combines human expertise with AI-driven technology, employing a network of certified linguists with subject-matter expertise. All projects are managed under ISO 17100:2015 certified processes to ensure quality and confidentiality. GTS Translation Services offers a proprietary online platform that provides instant price quotes, secure file uploads, and project management without requiring registration.

Core offerings include document translation, website localization, software and app translation, certified translations, and multilingual desktop publishing. The agency also provides transcription services, specifically video transcriptions, and AI-powered services such as machine translation post-editing (MTPE). This combination enables faster turnaround times and cost-effective solutions.

The agency caters to a wide range of industries including electronics, legal, healthcare, manufacturing, education, media and communications, software and IT services, corporate services, and transportation and logistics. Client types range from small businesses to medium and large enterprises, as well as government and academic institutions. Notable clients include Novartis, Siemens, Johnson and Johnson, DHL, and Alstom.

GTS Translation Services maintains a Google rating of 4.6 out of 5 from over 200 reviews. Customer feedback highlights accurate translations, adherence to deadlines, and responsive communication. One review noted a negative experience with customer service regarding pricing inquiries, indicating room for improvement in support interactions.

The agency's portfolio includes a multilingual Safety Data Sheet translation for Mayco valued between $20K and $100K and a multilingual Instructions for Use translation and desktop publishing for a medical device manufacturer in the same budget range. These projects demonstrate the agency's capability in handling large-scale, regulated translation projects.

Services

  • Translation Services
  • Transcription Services

Industries Served

Electronics Hardware & Networking Manufacturing Legal Media & Communications Software & IT Services Corporate Services Education Health Care Transportation & Logistics

Team Size

Under 49

Pros

  • Over 20 years of industry experience
  • ISO 17100:2015 certified processes
  • Global network of certified linguists
  • Proprietary online platform for instant quotes and project management

Cons

  • Some customers have reported poor customer service experiences, including a complaint about rude support on chat.

Client Review Analysis

Google reviews are mostly positive, with customers praising accurate translations, timely delivery, and responsive service. One user reported dissatisfaction with customer service.

Frequently Asked Questions

GTS Translation Services offers document translation, website localization, software and app translation, certified translations, multilingual desktop publishing, and video subtitle translation.
The agency provides translation services in over 100 languages.
Yes, GTS operates under ISO 17100:2015 certified processes to ensure quality, consistency, and confidentiality.
The minimum budget is under $1,000.
The agency provides a proprietary online platform where clients can get instant price quotes, upload files, and manage projects securely without registration.
The agency serves industries including electronics, legal, healthcare, manufacturing, education, media, software, corporate services, and transportation.
Yes, the agency has served Fortune 500 companies and manages projects with team size under 49, suitable for enterprise clients.
The agency has a Google rating of 4.6 out of 5 from over 200 reviews.
Yes, GTS offers transcription services including video transcriptions.
Notable clients include Novartis, Siemens, Johnson and Johnson, DHL, and Alstom.
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