Groove Commerce is a Baltimore-based e-commerce web design agency founded in 2007. It specializes in creating online stores with a focus on user experience and performance. The agency provides SEO, email marketing, and PPC services.
Groove Commerce is an e-commerce web design agency established in 2007 and headquartered in Baltimore, Maryland. The agency operates with a team of under 49 employees and focuses on delivering e-commerce solutions that combine aesthetics with functionality.
The agency offers a suite of services including e-commerce development, web design, SEO, email marketing, and pay-per-click advertising. Its technical core lies in BigCommerce, though it also works with Magento and Shopify platforms. Groove Commerce holds expertise in growth marketing and e-commerce-specific design.
Client engagements span a variety of sectors, including food, retail, automotive accessories, and apparel. Representative projects include a site redesign for Doc Popcorn, a platform migration for Cutter & Buck, and an e-commerce build for a national toy brand. These projects involved moving from Magento to BigCommerce and achieving measurable performance gains.
With a Google rating of 4.6 from 11 reviews, the agency receives frequent praise for its BigCommerce knowledge, responsive communication, and ability to improve site speed and conversion rates. Clients also value the team's step-by-step approach to email marketing and strategic oversight of paid media. A small number negative review on Google cited dissatisfaction with project timelines and cost transparency.
The agency has published a portfolio showing outcomes such as improved SEO performance, faster page loads, and enhanced user experience across its client base. Their work with Merchant Automotive and Collins Flags further illustrates their reach within niche retail segments.
Services
- Web Design
- eCommerce
- SEO
- Email Marketing
- PPC
- eCommerce Development
Team Size
Pros
- Recognized for deep BigCommerce knowledge and delivering measurable improvements in site speed and conversions.
- Clients highlight proactive communication and strategic guidance across marketing and development.
Cons
- Some clients have reported long project lead times and high hourly costs compared to other agencies.
Client Review Analysis
Clients consistently praise Groove Commerce for its BigCommerce expertise, responsive support, and ability to drive SEO and conversion gains. One negative Google review from 2014 highlighted unmet sales projections and internal coordination issues.