GotPrint is a family-run web-based printing company established in 2001. It operates multiple production facilities in the United States and India, controlling the full printing process from design to mailing. The company provides a wide array of print and design services to clients ranging from startups to large enterprises.
GotPrint is a family-run, web-based printing company founded in 2001. It began in Toluca Lake and expanded to multiple production sites, including a 110,000-square-foot headquarters in Burbank, California, and additional facilities in Hebron (KY), Grapevine (TX), and Pune, India. The company employs between 250 and 499 people and handles all aspects of printing, from design to mailing, without investor backing.
The company sets a minimum budget under $1,000 and provides an hourly rate upon inquiry. Its integrated model allows GotPrint to offer competitive pricing while maintaining control over prepress, press, bindery, design, IT, and customer support. The headquarters alone hosts over 150 employees across these functions.
GotPrint provides a broad range of services, including print design, graphic design, direct marketing, product design, logo design, package design, and branding. Within these areas, the company has specific expertise in B2B branding, illustration, visual communication, and digital design.
The company serves industries such as sports, automotive, construction, beauty, food and beverage, boutique, consumer goods, real estate, entertainment, and publishing. Its client base ranges from startups and small businesses to medium-sized enterprises and large corporations. Notable clients include professional sports teams like the Los Angeles Clippers, Chicago Bulls, Detroit Pistons, and Brooklyn Nets.
GotPrint has a 2.7-star rating on Google from more than 400 reviews. Some customers praise the company for fast turnaround and affordable pricing, such as a foam board order that was ready for pickup within two days and cost less than half of a competitor's price. However, many reviews cite concerns with customer service responsiveness, shipping reliability, and quality control consistency.
The agency's portfolio includes work for major sports organizations, reflecting its capacity to handle large-scale, branded print projects. By managing every step of the process in-house, GotPrint positions itself as a cost-effective option for businesses that need reliable printing at a low minimum budget.
Services
- Print Design
- Graphic Design
- Direct Marketing
- Product Design
- Logo Design
- Package Design
- Branding
Industries Served
Team Size
Pros
- Competitive pricing due to full in-house control over design, production, and mailing.
- Large production capacity with facilities in Burbank, Hebron, Grapevine, and Pune.
- Family-run with no investor backing, emphasizing transparency and value.
Cons
- Customer service and shipping reliability have been criticized in Google reviews.
- Some users report inconsistent quality control and communication issues.
Client Review Analysis
GotPrint has a 2.7-star Google rating from over 400 reviews. While some clients appreciate speed and pricing for simpler orders, many complain about poor customer service, shipping failures, and lack of accountability.