Mystrika
Global Central Dispatch Management BPO
Global Central Dispatch Management BPO is a business process outsourcing provider offering call answering, dispatch, and back office services. Founded in 2010, it serves taxi, limo, and non-emergency medical transportation companies across the US and Canada with a 24/7 team of over 300 professionals.
Global Central Dispatch Management BPO is a business process outsourcing provider operating as a DBA of D-HOPPERS PVT LTD. Founded in 2010, the agency began a taxi booking and dispatching project in 2011 and has since become a leading dispatch service provider for taxi, limo, and non-emergency medical transportation companies in the United States and Canada. The agency employs over 300 professional call takers and dispatchers who serve clients 24/7.
The agency offers a range of services including call answering, dispatch, and back office outsourcing. Its areas of expertise cover BPO services such as back office outsourcing, medical billing, and research, as well as phone answering services for property management and taxi operations. Global Central Dispatch Management BPO also provides IT-enabled services including data entry, virtual assistant support, equity research, data modeling, and web-based application development using open source technologies.
The agency primarily serves the transportation industry, including taxi, limo, and non-emergency medical transportation companies across the US and Canada. Its client base also includes small businesses and retail companies, as shown in its listed client industries. The agency positions itself as a dependable and trustworthy dispatch center that helps clients save time, resources, and money by outsourcing call answering, dispatch, and back office work.
Global Central Dispatch Management BPO's portfolio includes three showcased projects: voice services for BPO, dispatch services, and taxi answering service. The agency reports that many transportation companies have achieved significant revenue growth through its call answering and dispatch services. It emphasizes a philosophy of acquiring new customers, retaining existing ones, and delivering service excellence as a formula for business growth.
The agency is headquartered in Bethpage, New York, and lists its minimum budget and hourly rate as "Inquire." The official team size is listed as under 49 employees, although the overview mentions a larger operational team of over 300. No Google reviews are available for the agency, and its profile does not include client testimonials or numeric ratings.
Services
- BPO
- Phone Answering Services
- Back Office Outsourcing
- Medical Billing
- Research
- Property Management
- Taxi
Industries Served
Team Size
Pros
- Over 300 professional call takers and dispatchers available 24/7
- Recognized as a leading taxi dispatch service provider in North America
- Helped transportation companies achieve significant revenue growth
- Specialized expertise in dispatch, call answering, and back office support