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Global Call Forwarding provides call forwarding and phone answering services for businesses. It is a facilities-based telecommunications provider owned by United World Telecom (UWT) and serves thousands of SMB and enterprise clients worldwide.
Global Call Forwarding is a call center and phone answering services provider owned by United World Telecom (UWT), a facilities-based international telecommunications company founded in 1996. The agency is headquartered in Delray Beach, Florida, with a team of under 49 employees. It offers customized call forwarding solutions and operates as an expert in call answering and management.
The company does not publicly list its minimum budget or hourly rates, requiring potential clients to inquire for pricing details. It serves thousands of small, medium, and enterprise businesses worldwide, maintaining a strong focus on flexible communication services.
Global Call Forwarding’s core services include call centers, phone answering, digital marketing, appointment setting, inbound call handling, and lead generation. Under call center expertise, the agency specializes in appointment setting and inbound services, while its digital marketing expertise focuses on lead generation. This combination allows clients to streamline customer communications while generating new business opportunities.
The agency primarily works with corporate services, hospitality, and software and IT services industries. Its client base consists of small and medium businesses, and its portfolio includes well-known brands such as MoneyGram, Air Arabia, MongoDB, SanDisk, and Radisson Hotels.
Global Call Forwarding holds a perfect 5.0 rating on Google with over 100 reviews. Clients consistently commend the agency for its friendly and helpful customer service representatives, clear call quality, and user-friendly management interface. Many reviewers highlight the ease of setup and the responsive support from account managers.
With a history spanning nearly three decades, Global Call Forwarding combines established telecommunications infrastructure with modern digital tools. Its ability to serve diverse industries and scale from small businesses to large enterprises makes it a reliable choice for outsourced call management.
Services
- Call Centers
- Phone Answering Services
- Digital Marketing
- Appointment Setting
- Inbound Call Handling
- Lead Generation
Industries Served
Team Size
Pros
- Rated 5.0 on Google with over 100 reviews, praised for customer service and call quality.
- Serves notable clients including MoneyGram, MongoDB, and Radisson Hotels.
- Offers customizable call management solutions with intuitive interface.
Client Review Analysis
Clients consistently highlight excellent customer service, easy management, and reliable call quality, earning a perfect Google rating.