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Genesis Offices BPO & Outsourced Support agency logo

Genesis Offices

BPO & Outsourced Support Sydney, Australia
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Genesis Offices is a Sydney-based provider of serviced offices, virtual reception, and business administration support. Founded in 2001, it serves legal, retail, and financial industry clients with a team of under 49 employees.

Genesis Offices is a Sydney-based provider of serviced offices, virtual reception, and business administration support, operating from Level 1, 299 Elizabeth Street in Sydney, Australia. The company was founded in 2001 and positions its service around understanding the personality of each client business, offering space for teams, single desks on a part-time basis, and premium meeting rooms for client consultations.

The company employs fewer than 49 staff members, and its minimum budget and average hourly rate are available on request. The DesignRush profile is unclaimed, and the company maintains a 5.0 Google rating from 28 reviews. Genesis Offices is listed under the Call Centers category on DesignRush.

The full-service offering covers business and legal support and administration tailored to client needs. Services include professional call answering in the client's business name, client scheduling, printing, and document filing. Reception staff are trained to answer most callers' questions directly rather than following a script, and the reception desk is open from 9:00 am to 5:00 pm to receive mail and briefs of evidence.

Genesis Offices serves the legal, retail, and financial industries. The team has particular experience supporting legal practices, including criminal law firms near the Downing Centre courthouse, and tenants include Richard Cummins Lawyers, which has rented space since 2016. The presence of multiple lawyers onsite creates a supportive professional community where tenants share insights and advice.

Google reviews consistently rate the company 5.0. Reviewers highlight personalized service, staff knowledge of each business, professional call handling, and well-presented office premises and meeting spaces. One law firm has been a client for five years, and another tenant reported two years of service, with staff described as responsive, friendly, and like family.

Long-term client relationships demonstrate consistent results, including a law firm that trusts Genesis Offices with registry filings while working remotely and a small business owner who relies on the team for call answering, scheduling, and printing. The location is described as convenient for clients, close to the courthouse and train station.

Services

  • Call Centers

Industries Served

Legal Retail Financial

Team Size

Under 49

Pros

  • Personalized service tailored to each client's business needs
  • Experienced in supporting legal practices, including registry document filing
  • Reception staff answer calls in the client's business name and know the business well
  • Convenient location near the Downing Centre and train station
  • Well-presented office and meeting rooms

Client Review Analysis

Google reviewers consistently rate 5.0, praising personalized service, professional call handling, and a supportive tenant community.

Frequently Asked Questions

Genesis Offices provides serviced offices, virtual reception, business and legal support, and administration tailored to client needs.
Genesis Offices is located at Level 1, 299 Elizabeth Street, Sydney, Australia, near the Downing Centre and the train station.
Genesis Offices was founded in 2001 and has been operating for over two decades.
Genesis Offices holds a 5.0 Google rating from 28 reviews.
Genesis Offices serves legal, retail, and financial industries, with particular experience supporting legal practices.
Genesis Offices reception staff answer calls in the client's business name and can answer most caller questions because they know each business well.
Yes, Genesis Offices provides well-kept meeting rooms and premium spaces for client meetings.
Yes, Genesis Offices has experience working with legal practices, including handling registry document filings and receiving briefs of evidence.
Genesis Offices employs fewer than 49 staff members.
Minimum budget and hourly rates are available on request from Genesis Offices.
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