Fulfillment Plus specializes in Direct-to-Consumer (DTC) fulfillment services with over two decades of experience. The agency offers scalable solutions including packing, shipping, kitting, returns, and B2B fulfillment. It utilizes advanced technology for real-time tracking and efficient returns management.
Fulfillment Plus is a fulfillment services agency founded in 1999, specializing in Direct-to-Consumer (DTC) and B2B order fulfillment. The agency provides scalable solutions for e-commerce retailers, including packing, shipping, kitting, returns management, and real-time tracking.
With a team of under 49 employees, the agency operates from headquarters in North Kansas City, Missouri and an additional location in Rockwall, Texas. It has a minimum project budget of $1,000 to $10,000 and an average hourly rate of $149 per hour. The agency focuses primarily on small and medium businesses.
Although its listed service category is direct marketing, the agency's core expertise lies in logistics and fulfillment operations. Client reviews indicate that Fulfillment Plus also offers design, print, order taking, and marketing strategy services, making it a multi-service partner for growing brands.
The agency serves three main industries: consumer goods, eCommerce, and transportation and logistics. Its client base consists of small and medium businesses looking to streamline fulfillment and scale sustainably.
On Google, Fulfillment Plus holds a 4.2 rating from 13 reviews. Most reviewers highlight excellent service, the owner's honesty, and the convenience of a one-stop shop. However, one review strongly criticizes the lack of weekend delivery for express shipments and delayed truck loading.
The profile does not display a detailed portfolio; placeholder images suggest no public case studies are available. The agency remains unclaimed on DesignRush.
Services
- Direct Marketing
Industries Served
Team Size
Pros
- Over two decades of experience in e-commerce fulfillment since 1999.
- Scalable DTC and B2B fulfillment solutions for growing brands.
- Advanced technology for real-time tracking, precise packing, and expedited shipping.
- Comprehensive returns management system.
- Owner takes time to understand client needs and recommends honest solutions.
- One-stop-shop capabilities including design, print, and order taking.
Cons
- Does not offer weekend delivery for express shipments, which can cause delays.
Client Review Analysis
Most reviews are positive, praising the service and support, but one review criticizes the lack of weekend delivery for express shipments. The overall Google rating is 4.2 from 13 reviews.