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Front Desk Helpers provides remote teams and virtual services for small and medium businesses. The company specializes in BPO, IT services, software development, and staff augmentation with a focus on telecom and IT solutions.
Front Desk Helpers is a BPO and IT services provider founded in 2015. Starting with two employees, the company has grown into one of the leading outsourcing services providers in the United States, offering remote teams and virtual services for small and medium businesses. The company operates with a team of 100 to 249 employees and is headquartered at 27 Avery Dr #1, Old Bridge, New Jersey.
The agency works on a minimum budget of $1,000 to $10,000 with an average hourly rate of $12. Front Desk Helpers provides services including software development, IT services, BPO, and staff augmentation. Specific areas of expertise cover IT consulting, IT outsourcing, IT budgeting, marketing, and mobile app development using Flutter. The company also operates a proprietary telecom platform that handles over 24,000 minutes of phone calls daily, supported by technology partners such as Cisco, Fortinet, Polycom, Bitrix, Google, WIX, and Yahoo.
Front Desk Helpers serves a range of industries including real estate, fashion, software and IT services, and consumer goods. The agency also works with clients in healthcare, logistics, transportation, hospitality, finance, IT startups, and education. Its client base consists primarily of small and medium businesses seeking cost-effective remote staffing and business process optimization.
Google reviews give the agency a 5.0 rating based on one review. The reviewer noted that Front Desk Helpers was extremely helpful with marketing and communication and went above and beyond to solve problems for the client’s young company.
The agency’s portfolio includes remote employee outsourcing projects for a homecare agency, a medical center, and a dental clinic in New York, as well as the development of its own business platform, FDH.cloud. Past press mentions include a podcast appearance and a listing on the Subkit platform for business solutions.
Services
- Software Development
- IT Services
- BPO
- Staff Augmentation
Industries Served
Team Size
Pros
- Offers 65% lower hourly rates per remote employee compared to leading competitors.
- Partners with world-leading technology vendors including Cisco, Fortinet, and Google.
- Owns a proprietary telecom platform capable of handling over 24,000 minutes of calls daily.
Client Review Analysis
A single Google review with a 5.0 rating praised the agency for helping with marketing and communication for a young company.