Fountain City Inc.

Fountain City Inc. is a Portland, Oregon-based AI agency and consultancy that focuses on building custom AI agents and automations that perform real work. The agency was founded by experienced technologists who have been building software since the dot-com era, through mobile and cloud, and now into the AI era. They emphasize hands-on technical delivery rather than pure strategy, writing code and shipping systems that stay in production.

The agency is independent and works with mid-market and enterprise clients across multiple industries, including manufacturing, healthcare, e-commerce, professional services, and luxury goods. Fountain City is vendor-neutral, selecting the best models and tools for each client's specific problem. They also offer AI readiness assessments, roadmap planning, executive training, and ongoing managed services to ensure long-term success.

Fountain City's core services include designing and building custom AI agents, automations, and the memory and knowledge systems that make them reliable. They also provide AI readiness assessments, roadmap planning, executive training, and ongoing managed services. The agency's team size is fewer than 10 people, and clients work directly with senior personnel who have decades of experience.

The agency serves a wide range of industries, with a particular focus on computer software, manufacturing, healthcare, e-commerce, professional services, and luxury goods. They cater to both B2B and B2C audiences and often partner with other agencies. Fountain City is based in Portland, Oregon, and serves clients across the United States.

Fountain City has received a 5.0 rating from one client review on Agency Spotter. The client, Terri Chamberlin, Business Manager at TATLife, praised the team for their strong grasp of goals after a ten-minute conversation, significant increases in new users and time on site, and highly responsive communication via text, email, webinars, and tickets. The client also noted that the project manager kept them updated on every stage and that budget and timelines were always clear.

The agency's portfolio includes a website redesign and level-up project for TATLife, which resulted in a significant number of new users and a fourfold increase in session duration compared to the old platform. Fountain City's approach emphasizes collaboration and support, with the client feeling that the team was part of their own organization.