Fluency LLC

Fluency LLC provides integrated language services and call center solutions, serving as a strategic partner for government agencies, educational institutions, and private sector organizations. Founded in 2019 and headquartered in Hilliard, Ohio, the company focuses on effective communication in multilingual environments.

The company employs under 49 people, has a minimum project budget of $1,000 to $10,000, and requires clients to inquire about hourly rates. Founder and lead linguistic consultant Said Abdirahman oversees the delivery of high-stakes calls and leverages his background in interpretation and language operations.

Fluency LLC offers call center services, BPO, translation services, customer support, and phone answering services. Areas of expertise include accounting, back office outsourcing, healthcare call centers, appointment setting, inbound and outbound telemarketing, HR outsourcing, and after-hours phone answering. Translation services cover certified, financial, judicial, legal, literary, and technical translation.

The company works with government, healthcare, education, corporate services, insurance, consumer goods, eCommerce, media and communications, and public administration clients. It serves small businesses, medium businesses, and enterprise/corporate clients.

Fluency LLC has completed a subcontracting call center project in 2020 with a budget of $5,000 to $20,000, and an integrated multilingual call center and help desk support project in 2025 with a budget of $20,000 to $100,000. Clients include Appex Business Solutions, Red And Blue Logistics, and The Bigword.

No Google reviews are currently available for the agency. Fluency LLC positions itself as a bridge for communication gaps in diverse community sectors.