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Five Star Solutions Business, Financial & Professional Services agency logo

Five Star Solutions

Business, Financial & Professional Services Sioux Falls, South Dakota, United States
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Five Star Solutions provides customer service outsourcing across onshore, nearshore, and offshore locations. The company leverages AI and automation for omnichannel support including phone, email, chat, text, and social media. It serves clients from startups to enterprises.

Five Star Solutions is a customer service outsourcing provider founded in 1986. The company operates with a unified global footprint, offering onshore agents in the United States, nearshore expertise in Guatemala, and offshore solutions in the Philippines. It focuses on integrating AI and automation to streamline operations and deliver exceptional support.

The agency requires a minimum budget of $50,000 and maintains an average hourly rate of $25 per hour. Five Star Solutions employs a team of over 1,000 people. Its mid-size structure is designed to provide flexible, dedicated attention compared to larger outsourcers.

Five Star Solutions offers services in business consulting, call centers, BPO, and phone answering services. Its omnichannel customer care supports inbound and outbound calling, email, chat, text, and social media. The agency also provides expertise in areas such as AI BPO, data entry, medical billing, claims processing, document verification, virtual assistant services, and lead generation.

The company serves a range of industries including AI, dental, consumer goods, eCommerce, healthcare, fintech, finance, manufacturing, home services, and insurance. Its clientele spans startups, small businesses, medium businesses, and enterprise or corporate organizations.

No Google reviews are available for Five Star Solutions at present. The agency's portfolio emphasizes its people-and-technology platform, which combines intelligent automation with a dedicated human touch to reduce customer effort and accelerate resolution times.

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Services

  • Business Consulting
  • Call Centers
  • BPO
  • Phone Answering Services

Industries Served

AI Dental Consumer Goods eCommerce Health Care Fintech Finance Manufacturing Home Services Insurance

Team Size

1000 & Up

Pros

  • Provides onshore, nearshore, and offshore support across the United States, Guatemala, and the Philippines.
  • Leverages world-class AI and automation to increase agent efficiency and reduce customer effort.

Frequently Asked Questions

Five Star Solutions offers business consulting, call center services, BPO, and phone answering services.
The agency serves industries such as AI, dental, consumer goods, eCommerce, healthcare, fintech, finance, manufacturing, home services, and insurance.
The agency has a minimum project budget of $50,000 and an average hourly rate of $25 per hour.
The headquarters is in Sioux Falls, South Dakota, with onshore agents in the U.S., nearshore in Guatemala, and offshore in the Philippines.
The agency has over 1,000 employees.
The agency serves startups, small businesses, medium businesses, and enterprise or corporate clients.
Yes, the agency leverages world-class AI and automation to enhance agent efficiency and accelerate resolution times.
The agency supports inbound and outbound calling, email, chat, text, and social media.
Unlike large rigid outsourcers, the agency's mid-size footprint allows for flexible, dedicated attention and nimble scaling.
The company was founded in 1986.
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