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FireStream Media specializes in web design, interactive media development and video production. The studio provides brand identity, logo design, animation, motion graphics, and eLearning projects. Carol Thomson leads the agency with over 25 years of experience.
FireStream Media is a full-service web design, interactive media development, and video production studio based in Durham, North Carolina. Founded in 2006 and led by Carol Thomson, who brings over 25 years of experience in web and software development, multimedia, and project management, the agency focuses on client-driven solutions. The studio describes its approach as plain English communication with dedicated customer service for the life of each website.
The agency's pricing falls within a minimum budget range of $1,000 to $10,000, with an average hourly rate of $95. With a team of under 49 employees, FireStream Media serves a variety of clients from startups to enterprise organizations. The company's technical expertise includes CMS platforms like WordPress, custom frameworks such as Next.js and VueJS, and a range of programming languages including PHP, SQL, and JavaScript.
FireStream Media's service offerings span web development, web design, WordPress website design, video production, graphic design, and logo design. Areas of expertise cover responsive design, website redesign, interactive design, motion graphics, animation production, training videos, and educational videos. The agency also provides illustration, logo animation, and visual communication as part of its graphic design capabilities.
Industries served include corporate services, education, arts, finance, health care, hospitality, and wellness and fitness. The agency has worked with notable clients such as Carolina Academic Press, Duke University, Duke Health, Suiter Business Builders, Self-Help Credit Union, and other organizations. Client types range from startups and small businesses to medium businesses and enterprise or corporate clients.
FireStream Media holds a perfect 5.0 rating from 14 Google reviews. Clients consistently praise Carol Thomson's clear communication, thorough understanding of project needs, and ability to deliver beautiful, functional websites on time and within budget. Reviewers note the agency's excellent responsiveness and ongoing support, highlighting that the final products are easy for clients to manage and update.
The agency's portfolio includes projects for Carolina Academic Press, Duke University, and various health care and community organizations. FireStream Media emphasizes a collaborative process, listening to client goals and providing technical expertise to create effective digital solutions. The agency remains committed to supporting clients after launch, reducing stress through proactive maintenance and problem resolution.
Services
- Web Development
- Web Design
- WordPress Website Design
- Video Production
- Graphic Design
- Logo Design
Industries Served
Team Size
Pros
- Diligent and communicative project management with a strong focus on customer service.
- Consistently delivers beautiful, functional websites on time and within budget.
- Provides ongoing support and ensures websites remain up-to-date across devices.
Client Review Analysis
Clients consistently give 5.0 ratings, praising Carol Thomson's expertise, clear communication, and ability to understand project needs. Reviewers highlight the agency's responsiveness, efficient workflow, and high-quality website designs that are easy for clients to manage.