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FieldworkHub is a London-based international market research fieldwork agency that provides participant recruitment and project management for consumer, B2B, technology, and healthcare projects worldwide. The agency has extensive experience in major markets across the UK, Europe, Americas, and Asia, specializing in multi-country studies.
FieldworkHub is a London-based market research fieldwork agency founded in 2018. It specializes in participant recruitment and project management for consumer, B2B, technology, and healthcare research worldwide. The agency has deep experience in multi-country studies across the UK, France, Germany, Italy, Spain, Belgium, Brazil, China, India, Japan, Korea, the UAE, the USA, and other major markets.
The agency operates with a team of under 49 employees and offers flexible pricing with a minimum budget between $1,000 and $10,000. Hourly rates are available upon inquiry. FieldworkHub provides a comprehensive range of services including recruitment, moderator support, assistance with discussion guides and screeners, and translation services, ensuring end-to-end fieldwork management.
FieldworkHub's areas of expertise include customer loyalty research, data reporting, interviews, observational research, and surveys. The agency serves diverse industries such as automotive, education, energy, fashion, finance, food and beverage, health care, real estate, retail, and transportation and logistics. It works primarily with small and medium businesses but also counts major global brands among its clients.
Notable clients include The Boston Consulting Group, Salesforce, Google, Meta, Coinbase, McKinsey and Company, University of Cambridge, Ipsos, Kantar, and Landis+Gyr. This portfolio demonstrates the agency's ability to handle high-stakes research for top-tier organizations.
FieldworkHub maintains a strong Google rating of 4.9 out of 5 from 140 reviews. Participants and clients frequently praise the agency's professional handling, timely communication, and efficient project management. However, one negative review highlighted difficulty in reaching the agency by phone for initial discussions, suggesting the pre-sales process may require more persistence.
The agency's combination of multi-country capability, comprehensive fieldwork services, and a proven track record with leading organizations positions it well for businesses seeking reliable participant recruitment and research management.
Services
- Market Research
Industries Served
Team Size
Pros
- Extensive experience in multi-country market research across major global markets
- Offers participant recruitment, project management, moderator services, and translation support
- Clients include top-tier organizations like BCG, Salesforce, Google, and McKinsey
Cons
- Some prospects report difficulty reaching the agency via phone for initial discussions
Client Review Analysis
Overall positive feedback from participants and clients, with praise for professional handling, efficient project management, and responsive communication. One negative review cited difficulties in contacting the agency for initial inquiries.