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Falls & Co. is a solutions-agnostic marketing and communications agency headquartered in Cleveland, Ohio. The agency provides public affairs, digital marketing, branding, PR, crisis management, and employee experience consultancy. Founded in 2011, it serves small businesses across entertainment, nonprofit, and retail industries.
Falls & Co. is a solutions-agnostic marketing and communications agency headquartered in Cleveland, Ohio. Founded in 2011, the agency positions itself as a versatile powerhouse covering public affairs, digital marketing, branding, PR, crisis management, video production, employee experience consultancy, and community engagement. Its mission is to get audiences to "Listen, Care, and Act" through holistic, customized strategies.
The agency operates with a team of under 49 employees. Minimum project budgets range from $10,000 to $25,000, with an average hourly rate of $150. Falls & Co. serves small businesses primarily in the entertainment, nonprofit, and retail sectors. Notable clients include CardinalCommerce, Swagelok, CoorsTek, United Way of Greater Cleveland, Flexjet, STERIS, Cleveland Clinic, Tucker Ellis, McDonald Hopkins, and Step2.
Falls & Co. offers a broad service set: branding, content marketing, SEO, advertising, social media marketing, digital marketing, PPC, public relations, and reputation management. Areas of expertise include naming (branding), B2B and inbound marketing (digital marketing), and crisis management, online reputation management, and public affairs (PR). The agency's portfolio showcases branding work for Moen, Popcorn Indiana, and SmashUps.
Google reviews give Falls & Co. an average rating of 4.7 stars from 13 reviews. Clients consistently praise the agency's systematic approach, creativity, and ability to drive measurable results. For example, The Landings Golf & Athletic Club reported adding over 1,200 memberships since 2019 with Falls & Co.'s help. Another reviewer noted the agency's persistence in learning the retail energy industry and delivering creative solutions. Nonprofit clients appreciated the sensitive, expert communication counsel during mergers.
The agency's portfolio includes branding projects for well-known brands such as Moen, Popcorn Indiana, and SmashUps. These examples demonstrate Falls & Co.'s capability in brand strategy and visual identity development. Overall, the agency is best suited for small businesses and organizations seeking integrated marketing, PR, and public affairs support with a data-driven, collaborative approach.
Services
- Branding
- Content Marketing
- SEO
- Advertising
- Social Media Marketing
- Digital Marketing
- PPC
- Public Relations
- Reputation Management
Industries Served
Team Size
Pros
- Clients report significant business growth, such as adding over 1,200 memberships in five years.
- Reviewers highlight the agency's systematic approach, creativity, and ability to learn complex industries.
- Google reviews consistently praise professionalism, transparency, and collaborative working style.
Client Review Analysis
Google reviews average 4.7 stars from 13 reviews. Clients commend Falls & Co. for driving measurable results, deep industry research, and responsive, personable service.