Evateck is a global BPO provider specializing in omnichannel customer support including live chat, email, phone, and social media. The company delivers 24/7 multilingual support tailored to client workflows and brand voice. It focuses on scalability, cost efficiency, and measurable performance.
Evateck is a global business process outsourcing (BPO) provider founded in 2023, specializing in omnichannel customer support. The company offers services across live chat, email, phone, and social media, delivering 24/7 multilingual support that is tailored to each client's workflow and brand voice. Evateck's approach emphasizes scalability, cost efficiency, and measurable performance to help businesses streamline operations while maintaining strong customer relationships.
Headquartered in Fort Lauderdale, Florida, Evateck operates with a team of 50 to 99 employees. The company maintains a minimum project budget of $1,000 to $10,000 and an average hourly rate of $25 per hour. These commercial details position Evateck as an accessible option for businesses seeking outsourced customer support without large upfront investments.
Evateck's primary service is call center operations, with specific expertise in healthcare call centers and AI-powered phone answering services. The company also offers phone answering services as a distinct area of expertise. By integrating technology with human-centered service, Evateck provides omnichannel support that adapts to client needs across multiple communication channels.
The agency serves a diverse range of industries, including consumer goods, corporate services, eCommerce, education, fintech, gaming, health care, transportation & logistics, and travel. Evateck primarily works with small and medium businesses, tailoring its support solutions to fit the scale and complexity of each client. The company has listed clients in the education, fintech, and gaming sectors.
As of the profile date, no Google reviews are available for Evateck. The agency's reputation is built on its stated commitment to scalability, cost efficiency, and measurable performance rather than on third-party review sentiment. The profile does not include specific portfolio examples or case studies, but the company's focus on omnichannel support and industry-specific expertise suggests a results-driven approach.
Evateck's combination of 24/7 multilingual support, flexible pricing, and industry specialization makes it a suitable partner for small to medium businesses looking to outsource customer support while maintaining brand consistency and operational efficiency.
Services
- Call Centers
- Phone Answering Services
Industries Served
Team Size
Pros
- Provides 24/7 multilingual omnichannel support
- Focuses on scalability and cost efficiency
- Tailors services to client workflow and brand voice