Enchant Agency

Enchant Agency is a London-based AI email marketing agency founded in 2015. The agency combines deep CRM expertise with artificial intelligence to create targeted, personalized email campaigns that adapt to audience behavior in real time. With a team of under 49 employees, Enchant focuses on performance, personalization, and scalability, helping brands move beyond generic email blasts to achieve sustainable growth.

The agency's commercial details include an inquire-based minimum budget and hourly rate, reflecting a custom approach to each client engagement. Enchant's headquarters are located at 85 Great Portland St, London, W1W 7LT, United Kingdom. The agency serves a diverse range of industries including Education, Retail, Sports, Finance, Fashion, Health Care, Arts, and Entertainment, and works primarily with small and medium businesses.

Enchant's core service is email marketing, enhanced by AI-powered tools for predictive segmentation, automated content optimization, and improved deliverability. The agency's expertise includes CRM integration, platform migrations (e.g., HubSpot to Klaviyo), and advanced automation setup. Clients benefit from smarter workflows and higher conversion rates, with a strong emphasis on data-driven decision-making.

Client reviews on Google are consistently 5.0, with seven reviews highlighting the agency's industry knowledge, ROI, and partnership approach. Notable testimonials include a 50% revenue increase via email channel for one client and a large uplift in ROI for each new initiative. Clients such as Four Seasons Health Care Group, Red International, and Smart-Space Instant Buildings have praised Enchant's technical expertise and creative strategy.

Enchant's portfolio includes work with well-known brands such as MUBI, Cox & Cox, Victorinox, VisionDirect, and Pearson. The agency has demonstrated success in re-platforming, streamlining code for deliverability, and driving revenue growth. Their AI-enhanced strategy ensures brands connect with the right customers at the right time with the right message, making email marketing a core engine for sustainable growth.