Ecco

Ecco is a leading BPO and call center solutions provider founded in 2007. The company is headquartered in Deerfield Beach, Florida, with additional locations in Mexico and the Dominican Republic. Ecco emphasizes a people-first culture and well-trained staff to deliver outstanding customer experiences.

The agency employs between 500 and 999 people and offers services at an average hourly rate of $25, with a minimum budget listed as "Inquire." Ecco's core services include call centers, BPO, and digital marketing, with specific expertise in back office outsourcing, data entry, virtual assistant support, and lead generation.

Ecco primarily serves small and medium-sized businesses across finance, media and communications, and retail industries. The company combines knowledge sharing with global and local excellence to help clients grow their customer base.

Google reviews give Ecco a 4.5 rating from 37 reviews. Positive feedback highlights helpful and knowledgeable staff, while some negative reviews mention return policy issues and communication problems. It should be noted that some reviews may refer to a different Ecco entity (shoe retailer) rather than the BPO services.

The profile does not provide specific portfolio examples or detailed client results, but Ecco's approach centers on training, culture, and global delivery capabilities.