Easybee provides small and medium businesses with live, virtual receptionists that handle inbound calls. Operators can answer, screen, announce, and forward calls, as well as take messages, process orders, schedule appointments, and cover other basic tasks. The agency has worked with a wide variety of industries.
Easybee is a virtual receptionist service provider founded in 2016 and headquartered in Hollywood, Florida. The agency specializes in offering on-demand live virtual receptionists to small and medium businesses, handling inbound calls with a focus on professionalism and friendliness. Easybee operates with a team of under 49 employees and requires potential clients to inquire for pricing details.
The agency's core service is phone answering, where operators answer, screen, announce, and forward calls to clients regardless of location or phone number. Easybee operators can also take messages, process orders, schedule appointments, and perform other basic tasks according to client instructions. The agency's expertise includes call center operations and virtual receptionist services.
Easybee has worked across a variety of industries, with specific experience in finance, legal, and real estate sectors. The agency aims to develop strategic partnerships with clients and improve customer relations through quality and efficient live answering services. Clients include legal practices, financial firms, and real estate companies.
Client reviews sourced from Google are overwhelmingly positive, with a 4.5 rating based on 15 reviews. Reviewers consistently praise the agency's professionalism, responsiveness, and ease of setup. One legal client noted that Easybee understands the legal industry's unique demands and provides peace of mind. Another long-term client highlighted the value compared to a well-known competitor, stating that Easybee under-promises and over-delivers.
The agency's mission is to provide quality and efficient live answering services of a virtual and off-site nature. Easybee emphasizes friendly service and strategic partnerships, ensuring clients' callers are handled with care and attention. The agency does not publicly display a portfolio, but its strong review sentiment indicates reliable performance.
Services
- Phone Answering Services
- Virtual Receptionist
Industries Served
Team Size
Pros
- Professional and responsive team
- Easy setup process
- Attentive to client needs and business goals
- Reasonable pricing and good value compared to competitors
Client Review Analysis
Clients consistently praise Easybee's professionalism, responsiveness, and ease of setup. Reviewers highlight the team's attentiveness, reasonable pricing, and ability to handle calls effectively, particularly for legal practices.