Excel Answering Service, Inc. (EAS) is a bilingual telecommunications service founded in 1989, providing inbound and dispatching services. The agency offers 24-hour customer service with live representatives and automated options.
Excel Answering Service, Inc. (EAS) was founded in 1989 with the goal of becoming the top bilingual telecommunications service in Chicago. The agency provides excellent inbound and dispatching services for local companies and has established relationships with customers throughout the United States. EAS is headquartered at 5742 S Pulaski Rd, Chicago, Illinois, and operates with a team of under 49 employees.
The agency offers a wide range of services that are flexible enough to personalize each client's needs. Some clients require the professional, prompt service provided by live representatives, while others take advantage of automated options to improve efficiency. EAS gives clients the competitive advantage of 24-hour customer service while keeping operating costs down in the fast-paced, high-tech business world.
EAS specializes in phone answering services and digital marketing, with a particular expertise in lead generation. The agency's bilingual capabilities allow it to serve a diverse client base effectively. Services are designed to be scalable and adaptable, whether a client needs full live-operator support or automated call handling.
The agency primarily serves clients in the medical, legal, and startup industries. EAS has built a reputation for reliability and flexibility, tailoring its communication solutions to the specific demands of each sector. The agency's long history and nationwide client base demonstrate its ability to meet varied business needs.
No Google reviews are available for EAS, and the DesignRush profile does not include client testimonials. The agency's strengths are evident in its decades of operation, bilingual service, and 24/7 availability. Portfolio images on the profile show the agency's workspace and team, but no specific project results are listed.
EAS is best suited for businesses that require dependable, round-the-clock inbound call handling and dispatching, especially those needing bilingual support. The agency's flexible approach makes it a good fit for medical practices, law firms, and startups looking to maintain professional customer service without high overhead.
Services
- Digital Marketing
- Phone Answering Services
Industries Served
Team Size
Pros
- Bilingual telecommunications service covering English and Spanish
- 24/7 customer service with live representatives
- Flexible service personalization for each client