Mystrika
Dedicated Office Solutions is a virtual receptionist and call center provider based in Frisco, Texas, specializing in 24/7 live answering, appointment scheduling, customer support, and AI-powered BPO solutions. The agency serves small and medium businesses across industries such as healthcare, marketing, and professional services.
Dedicated Office Solutions is a virtual receptionist and call center provider founded in 2012 and headquartered in Frisco, Texas. The agency employs 50 to 99 staff and offers 24/7 live answering, appointment scheduling, customer support, outbound calls, overflow support, admin tasks, and AI-powered BPO solutions. Pricing is available upon inquiry, and the agency serves the Dallas-Fort Worth area and beyond.
The agency's core service is phone answering, with expertise in call center operations and virtual receptionist capabilities. Dedicated Office works across ten industries including construction, arts, education, consumer goods, corporate services, legal, luxury, real estate, recreation and travel, and social networks. Its client base consists of small and medium businesses.
Google reviews highlight the agency's responsiveness, professionalism, and ability to deliver measurable results. One client reported a 22% increase in appointments during the first week of engagement, while another described Dedicated Office as a major contributor to sustained growth over several years. All five displayed reviews are 5.0 stars, with clients praising the team's attentiveness and quick feedback integration.
Notable clients include Balance Chiropractice, Elite Painting, and Celebration Saunas. The agency also lists partnerships with healthcare, marketing, and professional services firms. Dedicated Office maintains a strong online presence across Facebook, LinkedIn, Instagram, and YouTube.
Services
- Phone Answering Services
Industries Served
Team Size
Pros
- Responsive and attentive team praised in multiple Google reviews
- Helped a client increase appointments by 22% in the first week
- Professional, collaborative, and quick to implement feedback
Client Review Analysis
Clients consistently praise Dedicated Office for responsive service, quick ramp-up, and measurable results such as a 22% increase in appointments. All five displayed Google reviews are 5.0 stars.