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DecisionHR
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DecisionHR is a full-service human resource outsourcing company serving small and mid-sized businesses nationwide. It delivers customizable, scalable workforce solutions including benefits administration and HR technology. The company is backed by Bankers Financial Corporation.
DecisionHR is a full-service human resource outsourcing company founded in 1996, serving small and mid-sized businesses across the United States. The company positions itself as a professional employer organization (PEO) that provides customizable, scalable workforce solutions. DecisionHR is backed by Bankers Financial Corporation, a national holding company with a diverse portfolio of insurance, financial, real estate, surety, and related products and services.
The company operates with a team of fewer than 49 employees. Its headquarters is located at 11101 Roosevelt Blvd N, St. Petersburg, Florida, with an additional office in Cleveland, Ohio. DecisionHR requires potential clients to inquire for minimum budget and hourly rate details, and it does not publicly disclose pricing.
DecisionHR offers a range of services including HR outsourcing, accounting, payroll, HR consulting, recruiting, and staffing. Its areas of expertise cover accounting (payroll) and HR outsourcing (HR consulting, recruiting, staffing). The company serves clients in the finance, software and IT services, and healthcare industries, focusing on small and medium-sized businesses.
Client feedback on Google is overwhelmingly positive, with a 4.9 rating from 550 reviews. Multiple clients highlight the responsive and attentive account management, particularly praising payroll specialist Jason DeLeon for his professionalism and ability to handle last-minute changes. One review noted a negative experience with chat support, where the agent manually closed chats and then chastised the client.
DecisionHR's portfolio includes clients across finance, software and IT services, and healthcare. The company emphasizes its ability to reduce costs, increase profits, and help clients attract, develop, and retain engaged employees through best-in-class benefits administration and HR technology solutions.
Services
- HR Outsourcing
- Accounting
- Payroll
- HR Consulting
- Recruiting
- Staffing
Industries Served
Team Size
Pros
- Excellent customer service and account management praised in multiple Google reviews.
- Responsive and attentive white-glove client care noted by clients.
- Knowledgeable payroll specialists handle last-minute changes professionally.
Cons
- One Google review reported issues with chat support responsiveness and manual chat closures.
Client Review Analysis
Google reviews show a 4.9 rating with clients praising responsive account management and payroll support, though one review noted chat support issues.