Datamark

Datamark is a BPO and contact center outsourcing provider founded in 1989. The agency positions itself as an extension of its clients' brands, serving Fortune 500 and enterprise companies. With a team of under 49 employees, Datamark operates from its headquarters in El Paso, Texas.

The agency delivers omni-channel customer service across SMS text, video chat, and other communication channels. Datamark's long-term client partnerships span industries including BFSI, interpretation and translation services, transportation, healthcare, and consumer electronics. The agency's areas of expertise include back office outsourcing and help desk managed services.

Datamark's services include BPO, phone answering services, call center operations, and managed services. The agency serves clients in retail, software and IT services, consumer goods, and corporate services. Client types include medium businesses and enterprise or corporate organizations.

Google reviews give Datamark a 4.6 out of 5.0 rating from 9 reviews. Reviewers describe the company as a great place to work with challenging and rewarding projects, supportive management, and good compensation for the El Paso area. One reviewer noted ongoing improvement efforts and strong support systems.

The agency's portfolio includes work with clients in the software and IT services, finance, and corporate services industries. Datamark's website and social media presence on Facebook, LinkedIn, and YouTube provide additional information about its capabilities and client results.