cxperts

cxperts is a global customer support partner founded in 2021 and headquartered at 1603 Capitol Ave, Suite #513E, Cheyenne, Wyoming. The company positions itself as a trusted extension of the brands it represents, delivering high-touch, omnichannel CX solutions for businesses of all sizes. Its stated differentiators include industry-specialized CX services, bilingual and culturally aligned agents, a commitment to performance and consistency, and rapid scalability with flexible support models.

The company maintains operations across the USA, Mexico, Guatemala, Belize, Colombia, and the Philippines, allowing clients to choose between onshore, nearshore, and offshore delivery. cxperts emphasizes cost-efficient support without compromising quality and tailors services to verticals such as eCommerce, healthcare, and BFSI. The profile lists a team of 1,000 or more employees, a minimal project budget of $10,000 to $25,000, and an average hourly rate of $145.

cxperts lists Customer Support as its primary service category. Its stated industries include eCommerce, Electronics, Dental, Health Care, and Retail, and it serves small businesses, medium businesses, and enterprise or corporate clients. The profile also references client work in the healthcare, media and telecommunications, and energy and utilities industries.

Google reviews for cxperts average 3.3 out of 5 across 7 reviews. Positive feedback includes a 5-star "Great company" review, while 1-star reviews describe a terrible experience, difficulty getting a hold of anyone to obtain a W2, and a claim that the company is a ghost company. The mixed sentiment suggests service and communication concerns reported by some reviewers.