CTG Tech

CTG Tech is a managed IT services provider based in Texas, founded in 1982. The agency began as a small operation offering computer parts and repair services in a basement, later evolving into a comprehensive managed service provider (MSP) under the leadership of Pat Welch. By the early 2000s, CTG Tech had established itself as a full-service IT firm specializing in managed IT services, business continuity, network security, cloud computing, hosting, and Voice over IP (VoIP) solutions.

The agency employs fewer than 49 staff members and maintains headquarters in Bedford, Texas, with an additional office in Amarillo. CTG Tech serves clients with a minimum project budget between $1,000 and $10,000 and an average hourly rate of $199. The company focuses on helping business executives leverage technology to secure revenue, mitigate risks, and maintain predictable IT budgets.

CTG Tech's service offerings include cybersecurity and IT services, with expertise in managed IT support, network security, cloud computing, and business continuity planning. The agency works primarily with small and medium businesses across the consumer goods, corporate services, and retail industries. Notable clients include 2M Research Services, Birth & Stewart Orthodontics, and Pavement Services Corporation.

Client reviews sourced from Google give CTG Tech a 5.0 rating based on 56 reviews. Reviewers consistently praise the agency for fast ticket resolution, often within 30 minutes, and for the patience and helpfulness of its support staff. One client noted that a representative spent over an hour on the phone to resolve a computer issue, while another highlighted the agency's ability to coordinate with other vendors to ensure proper hardware and software integration.

CTG Tech's portfolio includes long-term relationships with multiple businesses, with clients reporting satisfaction with the agency's professional and courteous tech support. The agency's focus on transparent IT solutions and customer service has earned it a strong reputation among Texas-based small and medium enterprises.