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CTC Teleservices BPO & Outsourced Support agency logo

CTC Teleservices

BPO & Outsourced Support Sycamore, Illinois, United States
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CTC Teleservices provides industry-leading call center services with a network capacity of over 400 seats and same-day launch capabilities. The agency has been operating since 1986 and offers telemarketing expertise.

CTC Teleservices is a call center agency headquartered in Sycamore, Illinois, providing industry-leading services for over 33 years. Founded in 1986, the agency has built a reputation for rapid campaign deployment and high-quality data management. With a network capacity of over 400 seats, CTC Teleservices can launch campaigns on the same day when needed, using efficient technologies and resources.

The agency operates with a team of under 49 employees, combining 80 years of total call center expertise. President Guy Scarpelli has been in the industry for over 33 years, cultivating long-term client relationships and guiding the firm through market challenges. CTC Teleservices emphasizes genuine service and tenacity, handling campaigns of any size.

CTC Teleservices specializes in call center operations, with a core expertise in telemarketing. The agency's service offering is centered on outbound and inbound call campaigns, supported by industry-leading data quality and programming. The agency's areas of expertise include call center management and telemarketing execution.

The agency serves clients in the marketing, small business, and call center industries. Its clientele ranges from small businesses to larger organizations, reflecting a commitment to serving campaigns of all scales. The agency's long list of client relationships demonstrates its ability to adapt to diverse industry needs.

CTC Teleservices holds a Google rating of 3.0 based on 7 reviews, indicating mixed feedback from clients. The agency's profile highlights its strengths in rapid deployment, data quality, and experienced leadership, though specific client testimonials are not detailed on the DesignRush page.

The agency's portfolio is not explicitly detailed, but its capabilities include a network of over 400 seats and same-day launch options. CTC Teleservices has maintained operations since 1986, demonstrating longevity and resilience in the call center industry. The agency's focus remains on delivering effective telemarketing campaigns with a personal touch.

Services

  • Call Centers

Industries Served

Marketing Small Business Call Center

Team Size

Under 49

Pros

  • Over 400 seat network capacity with same-day launch capability
  • Team with 80 years of combined call center expertise
  • President with 33 years of industry experience

Client Review Analysis

Average Google rating of 3.0 from 7 reviews.

Frequently Asked Questions

CTC Teleservices offers call center services with a focus on telemarketing.
The agency requires a minimum budget of $10,000 to $25,000.
The agency has under 49 employees.
The agency serves the marketing, small business, and call center industries.
The agency has a Google rating of 3.0 from 7 reviews.
The agency was founded in 1986, giving it over 35 years of experience.
The average hourly rate is $24 per hour.
Yes, the agency can launch campaigns on the same day in certain circumstances.
The team has a total of 80 years of call center expertise.
The president is Guy Scarpelli, who has over 33 years in the call center industry.
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