CST is Connecticut's premiere managed services provider for small-to-medium-sized businesses. For a fixed monthly rate, clients receive a dedicated IT department including CIO, network administrator, security specialist, and help-desk support 24/7/365.
CST is a managed services provider based in Wallingford, Connecticut, serving small-to-medium-sized businesses since 1989. The company positions itself as Connecticut's premiere MSP, offering a comprehensive information systems solution for a fixed monthly rate. CST clients (typically 10-500 users) receive an immediate IT department that includes a dedicated CIO, network administrator, network security specialist, desktop engineer, and help-desk technician, with access to support resources 24/7/365.
The agency has fewer than 49 employees and requires inquiries for minimum budget and average hourly rate. CST's services span managed services, IT services, and cybersecurity, with specific expertise in IT outsourcing, disaster recovery, and help desk support. The company serves a diverse client base across insurance, health care, manufacturing, construction, and nonprofit sectors.
CST's Google reviews reflect a 5.0 rating from 115 reviews. Clients consistently praise the team's responsiveness and speed. One reviewer noted that after submitting an email, CST called within five minutes and fixed the issue in about two minutes. Another client described the team as "always kind, proactive, solution focused and patient." On-site support is also available, as a reviewer mentioned a technician arrived at their store shortly after calling.
The company's portfolio includes three photos on its DesignRush profile, though no specific project results or case studies are detailed. CST has been in business for over 30 years and maintains a diverse client base that often refers to the agency as "Their IT Team." The agency's fixed-fee model is designed to let growing businesses focus on their operations rather than technology concerns.
Services
- Managed Services
- IT Services
- Cybersecurity
- IT Outsourcing
- Disaster Recovery
- Help desk
Industries Served
Team Size
Pros
- Google reviewers consistently highlight fast response times and quick issue resolution.
- Clients describe the team as responsive, helpful, and proactive.
Client Review Analysis
Google reviews give a 5.0 rating; clients praise CST for fast, responsive support and helpful technicians.