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CSOFT International BPO & Outsourced Support agency logo

CSOFT International

BPO & Outsourced Support Boston, Massachusetts, United States
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CSOFT International is a market-leading supplier of cross-border communications and localization services. The agency has a network of over 10,000 linguists and subject-matter specialists covering more than 250 languages. Founded in 2003, it provides 24/7 global support from offices in North America, Europe, and Asia.

CSOFT International is a cross-border communications and localization agency founded in 2003. The company positions itself as more than just a translation provider, offering comprehensive language services to businesses expanding into international markets. With headquarters in Boston, Massachusetts, and offices throughout North America, Europe, and Asia, CSOFT provides 24/7 coverage for its clients' language needs.

The agency employs between 250 and 499 people and leverages a network of over 10,000 linguists and subject-matter specialists covering more than 250 languages. CSOFT's operations are divided into two core service areas: Health Sciences and Communications, allowing the company to tailor its support to the unique requirements of different client sectors. The minimum budget and hourly rate are not publicly listed and are available upon request.

CSOFT International offers both transcription and translation services. Under transcription, the agency provides audio transcription, business transcription, depositions, edited transcription, intelligence, verbatim transcription, and video transcriptions. Translation services cover a wide range of languages and subject areas, supported by dedicated project managers and customer care teams.

The agency serves clients in the healthcare, legal, and education industries. Its expertise in health sciences localization is particularly notable, as the company has dedicated teams to handle the specific regulatory and terminology challenges of that sector. Legal and education clients also benefit from CSOFT's specialized linguists and subject-matter experts.

Google reviews for CSOFT International give an average rating of 3.5 out of 5 based on eight reviews. Feedback is mixed: some clients praise the customer service and prompt, efficient translations, while others report negative experiences. The agency has a presence on Facebook, Twitter, and LinkedIn, and its profile includes several portfolio images showcasing its work.

CSOFT International's global footprint and large linguist network make it a suitable partner for organizations requiring reliable, round-the-clock language services across multiple industries. The agency's long history since 2003 and its focus on health sciences and communications demonstrate a mature understanding of complex localization needs.

Services

  • Transcription Services
  • Translation Services

Industries Served

Healthcare Legal Education

Team Size

250 - 499

Pros

  • Network of over 10,000 linguists covering 250+ languages
  • 24/7 global support with offices across three continents
  • Specialized in Health Sciences and Communications localization

Client Review Analysis

Mixed Google reviews: some clients praise customer service and translation quality, while others report negative experiences.

Frequently Asked Questions

CSOFT International supports over 250 languages through a network of more than 10,000 linguists and subject-matter specialists.
The agency serves the healthcare, legal, and education industries, with core service areas in Health Sciences and Communications.
CSOFT International is headquartered in Boston, Massachusetts, with additional offices in North America, Europe, and Asia.
Yes, the agency guarantees quality coverage for language and translation needs 24 hours a day, seven days a week.
The agency offers audio transcription, business transcription, depositions, edited transcription, intelligence, verbatim transcription, and video transcriptions.
The agency has between 250 and 499 employees.
The minimum budget and hourly rate are available upon request; the profile lists them as 'Inquire'.
Yes, depositions are listed among the agency's transcription service offerings.
Google reviews are mixed: some clients highlight great customer service and prompt, efficient translations, while others report bad experiences.
Yes, the agency specializes in cross-border communications and localization to support businesses expanding into international markets.
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