Mystrika
Critical IT Solutions, LLC
Critical IT Solutions is a complete technology solution provider founded in 2010, serving Montgomery County Maryland with reliable and professional IT service. The team handles cloud services, data backup, and all-inclusive managed IT support with a guaranteed fast response SLA.
Critical IT Solutions, LLC is a complete technology solution provider founded in 2010, committed to delivering reliable and professional IT service to business owners in Montgomery County, Maryland. The headquarters is located at 12305 Cypress Spring Road, Clarksburg, Maryland 20871, United States. The agency positions itself as a one-call provider that handles a wide range of IT needs for its clients.
The company works with under 49 employees and a minimum project budget under $1,000, with an average hourly rate available on inquiry. Custom service packages are built to deliver what clients need without exceeding budget boundaries, covering everything from cloud services to data backup.
The agency's managed services expertise spans applications, disaster recovery, hardware, help desk, hosting and cloud, network, security, and telecom. Its core services include managed services, IT services, cybersecurity, IT compliance solutions, and DevOps consulting. Clients get a dedicated manager accessible by cell phone, and a service level agreement that guarantees response times for every type of need.
Critical IT Solutions serves industries including corporate services, education, construction, manufacturing, legal, nonprofit, publishing, dental, and health care. The agency works with startups, small businesses, and medium businesses, positioning itself as an all-inclusive partner for complete IT services and support.
The profile emphasizes a client-focused approach: the company genuinely cares about clients and works so closely with them that it feels like part of their team. Communication is kept in plain English with no technical jargon. Named clients include Mid-Atlantic Finishing, RGA, Brauns, APSE, Edge Care, and Universal Services. No Google review data is currently available for the agency.
Services
- Managed Services
- IT Services
- Cybersecurity
- IT Compliance Solution
- DevOps Consulting
Industries Served
Team Size
Pros
- Guaranteed fast response backed by a service level agreement
- Dedicated manager accessible by cell phone
- Plain English communication with no technical jargon
- One-call all-inclusive service handling equipment, cabling, and vendor management