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Cove Central Communications BPO & Outsourced Support agency logo

Cove Central Communications

BPO & Outsourced Support Brunswick, Maine, United States
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Cove Central Communications is a provider of hosted and on-premise unified communications and collaboration solutions. The company empowers mobile and distributed workforces to be connected anywhere and on any device. Cove Central offers voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax.

Cove Central Communications is a national provider of hosted and on-premise unified communications and collaboration solutions, founded in 2018. The company is headquartered in Brunswick, Maine, and employs a team of under 49 professionals. Cove Central focuses on delivering flexible, cost-effective alternatives to legacy on-premise systems, enabling mobile and distributed workforces to stay connected from any device.

The agency's unified communications platform integrates voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax capabilities. Cove Central provides an open platform that integrates with leading business applications and allows customers to customize workflows. The company also offers phone answering services with expertise in property management.

Cove Central Communications serves clients primarily in the construction industry and works with small businesses. The agency's client types include small businesses, and its services are listed under call centers and phone answering services on DesignRush. The company has experience serving educational institutions, as noted in client reviews.

Google reviews give Cove Central Communications a perfect 5.0 rating based on three reviews. Clients praise the team's knowledge, responsiveness, and ability to resolve issues quickly. One reviewer noted significant cost savings after switching to Cove Central's managed phone lines, while another highlighted the team's patience during a complex manual handset upgrade.

The agency's portfolio includes work with schools and small businesses, demonstrating its ability to handle both standard and complex unified communications deployments. Cove Central's open platform approach allows for integration with existing business apps, giving clients flexibility in customizing their workflows. The company's focus on cost-effective solutions and responsive support has earned it strong client loyalty.

Services

  • Call Centers
  • Phone Answering Services

Industries Served

Construction

Team Size

Under 49

Pros

  • Knowledgeable and responsive team
  • Cost-effective solutions that save money
  • Excellent customer support and quick issue resolution

Client Review Analysis

All three Google reviews give 5.0 stars, praising the team's knowledge, responsiveness, and cost savings.

Frequently Asked Questions

Cove Central Communications provides hosted and on-premise unified communications including voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax.
The agency lists construction as a primary industry and works with small businesses across telecommunications and IT sectors.
The company is headquartered at 14 Maine St. STE 200, Brunswick, Maine 04011, United States.
The team has under 49 employees, as reported on DesignRush.
Minimum budget and average hourly rate are listed as Inquire, meaning custom quotes are provided.
Yes, the agency lists property management as an area of expertise within phone answering services.
Google reviews give a perfect 5.0 rating, with clients highlighting knowledgeable staff, quick support, and cost savings.
The agency primarily serves small businesses, as noted in their client types.
Yes, the company provides both hosted and on-premise unified communications and collaboration solutions.
Clients can visit the website at https://www.covecentral.com/ or use the contact options on their DesignRush profile.
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