The agency combines CRM implementation with marketing, sales, service, automation, and technology consulting.
Its industry IP is used by more than 100 economic development teams. The solution supports business retention and expansion, projects, sites and buildings, grants, awards, incentives, compliance, surveys, online portals, property development, and lead generation.
Convergence provides CRM implementation and migration, custom API integrations, programmable automation, help desk and knowledge base development, customer survey and analysis, and training for customer success, customer support, sales, and marketing teams. Its marketing capabilities include branding, content, inbound marketing, email, paid advertising, public relations, social media, video, account-based marketing, and SEO.
The agency works with economic development organizations, state and local governments, workforce development groups, business accelerators, incubators, airports, chambers of commerce, professional associations, industrial boards, and membership or fundraising organizations. Its listed reach includes North America, South America, Europe, the Middle East and Africa, and Asia-Pacific.
Convergence, LLC is rated 4.9/5 from 16 verified reviews. The agency lists services for any budget and is based in Hixson, Tennessee.
Services
- Branding
- Content Creation
- Conversational Marketing
- CRM Implementation
- CRM Migration
- Custom API Integrations
- Customer Marketing
- Customer Success Training
- Customer Support Training
- Customer Survey and Analysis
- Email Marketing
- Full Inbound Marketing Services
- Help Desk Implementation
- Knowledge Base Development
- Paid Advertising
- Public Relations
- Sales and Marketing Alignment
- Sales Coaching and Training
- Sales Enablement
- Social Media
- Video Production
- Website Design
- Website Development
- Account based marketing
- Search Engine Optimization
- Programmable Automation
Industries Served
Team Size
Pros
- Provides CRM implementation, migration, integrations, automation, and training services.
- Supports specialized workflows for grants, incentives, properties, memberships, investors, donors, and economic development projects.
Client Review Analysis
Rated 4.9/5 from 16 verified reviews