Mystrika
ContactPoint 360 is a global BPO founded in 2008 that offers full-service omnichannel contact center solutions. Its workforce of 1,000 or more employees operates from locations in Canada, the United States, Colombia, India, the Philippines, the United Kingdom, and Greece. The agency also provides accounting services and pairs contact center work with digital transformation experts and full-stack developers.
ContactPoint 360 is a global business process outsourcing (BPO) company founded in 2008. The firm takes a hybrid approach to customer experience, combining full-service omnichannel contact center solutions, digital transformation experts, and full-stack developers so clients can reach customers across every point of the customer journey. Its tagline is "Want CX that pays dividends? Lets talk."
ContactPoint 360 is headquartered at 807 S Jackson Rd, Pharr, TX, United States, and has locations in Canada, Colombia, India, the Philippines, the United Kingdom, and Greece. The company reports a team of 1,000 and up employees, a minimum budget under $1,000, and an average hourly rate available on request. Its website is contactpoint360.com.
The agency is listed under call center and accounting services, and its profile highlights omnichannel contact center solutions, digital transformation, and full-stack development as core capabilities.
Client sectors shown on the profile include Gaming BPO, Energy BPO, Healthcare BPO, Travel and Hospitality BPO, and Financial BPO, reflecting the agency's multi-industry BPO focus.
The DesignRush profile does not display Google reviews for ContactPoint 360, so no customer review rating is available from that source. The listing includes three agency photos and is shown alongside similar providers such as Hugo, IdeasUnlimited, and Westpark Communications, but it does not publish named case studies or portfolio metrics.
Services
- Call Centers
- Accounting
- Omnichannel Contact Center Solutions
- Digital Transformation
- Full-Stack Development
Industries Served
Team Size
Pros
- Operates globally with locations in Canada, the United States, Colombia, India, the Philippines, the United Kingdom, and Greece
- Combines omnichannel contact center services with digital transformation and full-stack development capabilities
- Serves BPO clients across gaming, energy, healthcare, travel and hospitality, and financial sectors