Concert8

Concert8 is a business process outsourcing (BPO) company founded in 2017. It operates with a corporate headquarters in Richmond, British Columbia, Canada, and a state-of-the-art operations center in Manila, Philippines. The company positions itself as a provider of high-quality service with international reach and a competitive cost structure.

The agency employs under 49 people. Its minimum budget and average hourly rate are both listed as "Inquire," meaning prospective clients must contact the company directly for pricing. Concert8 was founded in 2017 and is proudly Canadian.

Concert8 offers three main service categories: customer support, call centers, and accounting. Within these areas, the company has specific expertise in bookkeeping, back office outsourcing, appointment setting, and virtual receptionist services. The company emphasizes a thorough recruitment process that includes extensive interviews and testing to profile agents by personality, experience, and skill.

The agency serves clients in the IT, financial, and small business industries. Its client base includes companies needing outsourced customer support, call center operations, and accounting functions.

No Google reviews are available for Concert8 on the DesignRush profile. The profile does not include any client testimonials or portfolio examples.

Concert8's approach to BPO focuses on investing more time-per-hire than leading centers to ensure the right agent-to-program match. This model aims to deliver high-quality service while maintaining a competitive cost structure through its dual-location operations.