Computer Maintenance Service

Computer Maintenance Service (CMS) is an IT support and consulting firm serving businesses in the Chicago area. Founded in 1990, the company specializes in managed services, cloud computing, VoIP solutions, and data backup, with an emphasis on proactive monitoring to prevent downtime and maintain productivity. The team brings over 75 years of combined experience, employing certified technicians who tailor solutions to each client's infrastructure.

The company operates with fewer than 49 employees and maintains headquarters at 14001 W Illinois Highway in New Lenox, Illinois. Typical engagements carry a minimum budget of $1,000 to $10,000, with an average hourly rate of $149. CMS positions itself as a proactive partner, managing complex projects and coordinating with outside vendors to finish work on time and within budget.

Core service offerings include managed IT services and cloud consulting, along with VoIP and data backup solutions. The proactive service philosophy focuses on resolving issues before they impact operations, supported by round-the-clock system monitoring. Clients across the manufacturing, insurance, and legal sectors rely on CMS for both routine maintenance and strategic infrastructure improvements.

Google reviews reflect a 4.4 rating from 20 reviews. Positive feedback highlights responsive service, reliable issue resolution, and reasonable pricing, with one reviewer noting long-term satisfaction over 15 years. A single negative review cited slow turnaround and poor follow-up on a repair, indicating occasional inconsistencies in communication.

The company's portfolio evidence is limited, but the profile notes extensive experience managing complex projects and collaborating with multiple vendors to complete tasks efficiently. CMS aims to deliver reliable IT support and innovative cloud solutions for small to mid-sized businesses seeking a dependable managed service provider.