CompuCom Systems
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CompuCom Systems is a managed IT services provider offering workplace technology, digital edge security, and IT staffing solutions. It supports distributed technology environments with 24/7 tech support and claims an 85% first-call incident resolution rate across the U.S. and Canada.
CompuCom Systems, founded in 1987, is a managed IT services provider that describes itself as simplifying enterprise managed services. The agency offers a range of solutions aimed at modern workplace needs, including workplace technology, digital edge security, and IT staffing. With a team of over 1,000 employees, it operates across the U.S. and Canada, with headquarters in Fort Mill, South Carolina, and additional offices in New Jersey and Canada.
The agency's core services focus on personalized support and protection for distributed technology environments. CompuCom Systems provides around-the-clock tech support and claims to handle millions of service desk contacts each year, with an 85% incident resolution rate from the first call. Its service portfolio includes managed services, workplace technology, digital edge security, and IT staffing solutions.
CompuCom Systems serves clients across IT, staffing, and digital industries. Its client roster includes industry giants such as LG, Sony, Logitech, Acer, and Netscout, which supports its reputation as a dedicated IT partner for large organizations. The agency's support coverage spans the U.S. and Canada, and it maintains a strong presence in both countries.
The minimum budget for engaging CompuCom Systems is between $1,000 and $10,000, with hourly rates available upon request. The agency's scale and long history position it as a significant player in the managed IT services market, catering primarily to enterprises with complex technology environments.
Client feedback on the profile is mixed. The Google rating stands at 3.7 from six reviews, with available reviews expressing concerns about management and workplace culture. A DesignRush review also gives a 1.0 rating, citing an unprofessional work environment and lack of leadership support. These reviews reflect individual experiences and may not represent the overall service quality for all clients.
Services
- Managed Services
- Workplace Technology
- Digital Edge Security
- IT Staffing
Industries Served
Team Size
Pros
- Handles millions of service desk contacts per year with an 85% first-call resolution rate
- Serves major clients including LG, Sony, Logitech, Acer, and Netscout
Cons
- Negative reviews cite non-technical management, micromanagement, and an unprofessional work environment
Client Review Analysis
Google rating is 3.7 from 6 reviews; available reviews describe management and workplace concerns.