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Compare Upwork vs Good Giant

Side-by-side comparison of features, pricing, services, ratings and more.

Upwork Agency logo

Upwork

B2B Lead Generation Website

Upwork is a global online work marketplace that connects businesses with independent professionals and agencies across thousands of skills, helping companies hire and manage freelance and full-time talent on demand.

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Good Giant Agency logo

Good Giant

B2B Lead Generation Website

Good Giant is a full-service marketing and advertising agency dedicated to the casino, entertainment, and hospitality industries. With a team of over 120 professionals, they operate from key locations in Chicago, Mobile, Reno, and Tulsa.

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Feature Comparison

Attribute Upwork Good Giant
Category B2B Lead Generation B2B Lead Generation
Rating
Location Palo Alto, California, USA Mobile, Alabama
Features
  • Unmatched breadth and depth of global freelance talent across technical, creative, operational, and strategic domains.
  • Highly flexible engagement models, from short one-off gigs through recurring project work and full-time or contract-to-hire roles.
  • Mature, feature-rich platform that centralizes sourcing, communication, contracts, time tracking, and payments.
  • Enterprise and Business Plus tiers add structured governance, analytics, and program support suitable for larger, more regulated organizations.
  • Unmatched breadth and depth of global freelance talent across technical, creative, operational, and strategic domains.
  • Highly flexible engagement models, from short one-off gigs through recurring project work and full-time or contract-to-hire roles.
  • Mature, feature-rich platform that centralizes sourcing, communication, contracts, time tracking, and payments.
  • Enterprise and Business Plus tiers add structured governance, analytics, and program support suitable for larger, more regulated organizations.
Services
  • Strategy
  • Brand & Creative
  • Web & Digital
  • Media
  • Public Relations
  • Strategy
  • Brand & Creative
  • Web & Digital
  • Media
  • Public Relations
Industries
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Food & Beverages Gambling Restaurants Sports & Fitness Travel & Tourism
Pros
  • Very large, global talent pool with specialists in thousands of skills, making it easy to find candidates for almost any role.
  • Integrated workflow for sourcing, messaging, contracting, time tracking, and payments in a single platform.
  • Secure Work Diary and escrow system that help protect both clients and freelancers and simplify billing.
  • Flexible engagement models including hourly, fixed-price, contract-to-hire, and, through Enterprise, full-time hiring.
  • Strong filters and search tools (including location and badge filters) that help narrow talent to specific experience levels, geographies, or credentials.
  • Deep specialization in casino, gaming, and hospitality industries
  • Full-service agency with over 120 professionals across multiple locations
  • Proven track record with major brands like FanDuel and Hilton
  • Data-driven campaigns delivering measurable results (e.g., +32% website traffic)
Cons
  • High and rising fees for freelancers and clients, plus the need to purchase Connects to bid on many jobs, which some users feel creates a pay-to-play dynamic.
  • Quality and reliability of talent and job postings can be uneven, requiring careful vetting and time to filter out scams or low-quality opportunities.
  • Customer support is frequently described as slow, scripted, or difficult to reach for non-Enterprise users.
  • Intense competition on many roles makes it hard for new freelancers to win work and can encourage downward pressure on rates.
  • Some concerns about account suspensions, policy enforcement, and dispute resolution outcomes, which users feel can favor platform or client interests.
  • Niche focus on gaming and hospitality may not suit other industries
  • High minimum project budget of $25,000+ may exclude smaller businesses
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