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Compare Upstream HR Strategies vs A Better Answer

Side-by-side comparison of features, pricing, services, ratings and more.

Upstream HR Strategies Agency logo

Upstream HR Strategies

BPO & Outsourced Support Website

HR consulting and outsourcing firm founded in 2018 by a 20-year General Electric HR executive. Serves small, medium, and enterprise businesses with leadership development, team development, and organizational strategy. Headquartered in Schenectady, New York.

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Winner
A Better Answer Agency logo

A Better Answer

BPO & Outsourced Support Website

A Better Answer is a 100% female-owned and operated call center providing bilingual telephone services. Founded in 1971, the agency has offices in Dallas, Fort Worth, and Houston. It has won the ATSI Award of Excellence for 14 consecutive years.

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Feature Comparison

Attribute Upstream HR Strategies A Better Answer
Category BPO & Outsourced Support BPO & Outsourced Support
Rating -
Winner +4.8 higher
Location Schenectady, New York, United States Dallas, Texas, United States
Services
  • HR Outsourcing
  • Executive assessment & coaching
  • Leadership development
  • Professional skills training
  • Team development
  • Career path development
  • HR team development
  • Customized organizational strategy projects
  • Phone Answering Services
  • Call Centers
  • BPO
  • HR Outsourcing
  • Executive assessment & coaching
  • Leadership development
  • Professional skills training
  • Team development
  • Career path development
  • HR team development
  • Customized organizational strategy projects
  • Phone Answering Services
  • Call Centers
  • BPO
Industries
Corporate Services Finance HR Retail
Retail Consumer Goods Corporate Services
Pros
  • Founded by Erika Migliaccio, a 20-year General Electric HR executive
  • Serves small, medium, and enterprise clients across corporate services, finance, HR, and retail
  • Client roster includes American Airlines, General Electric, and Iron Mountain
  • 100% female-owned and operated, Certified Minority Owned Business
  • Won ATSI Award of Excellence for 14 consecutive years
  • Provides bilingual Spanish operators
Cons -
  • One Google reviewer reported a rude operator who hung up during a life-threatening situation.
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