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Compare Upscale Staffing vs Horatio

Side-by-side comparison of features, pricing, services, ratings and more.

Upscale Staffing Agency logo

Upscale Staffing

BPO & Outsourced Support Website

Upscale Staffing provides pre-vetted healthcare professionals to hospitals, long-term care facilities, clinics, and home health agencies. Founded in 2017, the agency is a division of Upscale Management Services and focuses on reliable, flexible, and compliant workforce solutions.

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Winner
Horatio Agency logo

Horatio

BPO & Outsourced Support Website

Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides dedicated handpicked teams for high-growth companies. It partners with businesses to develop customer support strategy and execute it.

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Feature Comparison

Attribute Upscale Staffing Horatio
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +0.7 higher
Location Greenbelt, Maryland, United States New York City, New York, United States
Services
  • HR Outsourcing
  • BPO
  • HR Outsourcing
  • BPO
Industries
Dental Health Care Wellness & Fitness
Corporate Services Finance HR
Pros
  • Provides pre-vetted healthcare professionals for consistent, high-quality care
  • Quick onboarding process reported by some clients
  • Committed to matching clinicians to positions that suit their skills and career goals
  • Tech-enabled customer support outsourcing with dedicated handpicked teams
  • 5.0 Google rating from employees
  • Partners with high-growth and innovative companies
Cons
  • Some clients report disorganization, multiple recruiters contacting after confirmed shifts, and pay discrepancies
  • Communication issues with recruiters noted in some reviews
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