Compare UPAX vs Concentra BPO

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

UPAX

Data & Analytics Website

UPAX is an IT agency in Mexico City offering staff augmentation, HR outsourcing, and IT staffing. The agency combines research, strategy, creativity, and technology to serve brands across automotive, food, airline, pharma, and telecom sectors.

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Concentra BPO

BPO & Outsourced Support Website

Concentra BPO brings over 50 years of experience in the contact center industry, bridging the gap between businesses and their customers. Specializing in human-centered interactions, the company conducts more than a million outbound calls weekly. Offering fully integrated omnichannel solutions, Concentra BPO streamlines the customer experience on a single console.

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Feature Comparison

Attribute	UPAX	Concentra BPO
Category	Data & Analytics	BPO & Outsourced Support
Rating	Winner +1.7 higher
Location	Mexico City, Mexico	Mexico City, Mexico
Services	Staff Augmentation HR Outsourcing IT Staffing Call Centers	Staff Augmentation HR Outsourcing IT Staffing Call Centers
Industries	Automotive Food and Beverage Airlines Pharmaceuticals Entertainment Telecommunications Education Retail	Finance Insurance Automotive
Pros	Multidisciplinary team collaborating with over 1,000 contributors Client base includes Astra Zeneca, Mazda, Nestle, Volaris, Honda, Cinemex, AT&T, UVM, and Elektra Google rating of 4.4 from 106 reviews	Over 50 years of combined experience in the contact center industry Conducts over one million outbound calls per week Offers fully integrated omnichannel solutions on a single console
Cons	One reviewer reported queueing at entry and broken elevators at the office building	Multiple Google reviews report low pay, poor working conditions, and unethical management practices
Website	Visit Site	Visit Site

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