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Compare Trulioo vs Scalable Outsourcing

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Trulioo Agency logo

Trulioo

BPO & Outsourced Support Website

Trulioo is a global identity verification platform that helps businesses comply with AML regulations, verify customer identities, and reduce fraud. Founded in 2011, it provides access to over 5 billion identities worldwide.

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Scalable Outsourcing Agency logo

Scalable Outsourcing

BPO & Outsourced Support Website

Scalable Outsourcing is a combined inbound and outbound call-center outsourcing company founded in 2017 and headquartered in Ottawa, Canada. It offers customer service hotlines, survey and market research, appointment reminders, virtual live chat, lead generation, and virtual receptionists through complete business process outsourcing solutions.

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Feature Comparison

Attribute Trulioo Scalable Outsourcing
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +4.3 higher
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Location Vancouver, BC, Canada Ottawa, Ontario, Canada
Services
  • Call Centers
  • BPO
  • HR Outsourcing
  • Call Centers
  • BPO
  • HR Outsourcing
Industries
Crypto Finance Fintech
Small Business Fintech Real Estate
Pros
  • Global leader in identity verification with access to over 5 billion identities
  • Trusted by financial institutions, e-commerce platforms, and other regulated industries
  • Comprehensive platform for AML compliance and fraud reduction
  • Canadian-built infrastructure with top-notch telephony and internet systems offering excellent redundancy
  • Teams of top university graduates and seasoned call centre employees with strong English and communication skills
  • 365-day service year with the ability to scale quickly
  • Cost savings of up to 50% for companies outsourcing personnel
Cons
  • Some clients report high customer friction and difficulties with international verification processes
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